Anyone else having issues trying to use the Voice Assistant setup portal web pages at home.getvera.com ?
Only the Alexa one for Vera hubs seems to be working. The other 3 pages are all broken. The Google Home one for Vera hubs doesn’t even get displayed, it just kicks me back to the controllers list.
And the two pages for Ezlo hubs, Google Home and Alexa the Finish button at the bottom of the page no longer works, so you cannot save your changes as to which devices and scenes are selected or not.
Same problems in both Chrome and Edge browsers.
Also Google says “Something went wrong when syncing Vera Smarter Home Control” when I ask it to update devices.
Hi, same problem here. Virtual Devices created with Ezlo with the new plugin/integration are not on the Alexa page “Select the devices that Amazon Alexa will have access to”.
However I just checked and some new virtual devices I created recently are NOT listed on the “Manage Alexa Ezlo” web page.
So I can confirm.
However some virtual devices I previously created on my Ezlo Plus in the past, are listed on that web page.
The whole voice assistant integration is messed up and not working properly and has been for a long time. These issues are not new and have been ongoing.
They have been reported to Ezlo for a very long time now, yet they seem unwilling or unable to resolve them.
This not being able to press the Finish button for example, I’ve seen happen before in the past. Cant remember if that was resolved or if it was just never resolved, but its happening again for me now when trying.
It’s broken too for Google Home. I try to load the ‘Works with Google’, and it can talk to the Ezlo hub and reports back all the devices, buth then I press the ‘Finish’ button and it returns with a "home.vera.com says Something went wrong!
Thank you for your message, we checked with an eZLO controller and a few devices, and the Google wizard is responding fine, please send us an email to support@ezlo.com and we will start a more personalized support experience for you.
I can confirm the Finish button doesnt work when you do it via and from within the Google Home app. I tried to reconnect the account and I was able to select and deselect devices and scenes, but not able to save my changes.
Does it have the same behavior if you tap the button and wait for a few seconds? It looks like the response time/ latency is higher now. We opened an internal investigation regarding this.
This seems to be the state of play or none play with the voice assistants after I was messing about with it last night.
Manage Alexa for Ezlo - Finish button does not work
Manage Google Home for Ezlo - Finish button does not work
Manage Google Home for Vera - Portal page doesnt even load kicks you back to the controllers list. (Fixed again today 20/10)
Manage Alexa for Vera - Seems to be the only one kinda working.
Devices previously added for a Vera firmware hub into Google Home and Alexa are still operational, they can be controlled via the voice assistant app or via voice command.
Devices previously added into Google Home for Ezlo hubs are not operational and say Offline all the time.
Devices previously added into Alexa for Ezlo hubs, I don’t have any so can’t comment if they still work or not?
