I ran the upgrade scenario on a Vera 2 last Friday as part of a test for the DSC plugin.
I actually went back to an earlier UI4 firmware and stepped forward through firmware upgrades without error.
See. http://forum.micasaverde.com/index.php/topic,8976.msg58978.html#msg58978 for the downgrade.
After you upgrade to UI5 use cpui5.mios.com to log in to your unit.
Also if you experience slow browser when you first try logging in after upgrade, walk away, go have a coffee and come back and check a little later.
I have actually did this a few times recently on two different units with out error.
The error I see I believe is your browser cache and if you go through cpui5.mios.com you shouldnot encounter that issue. However, you may encounter you network is not configured in a yellow band across your browser. This can be either a true or false because your Vera can still be processing things in the background. this can tested by trying to Via an ssh session. If the session is unavailable your Vera may not have finished upgrading everything and if so, it is time to go for that coffee and try again. I also found setting it to log to USB before upgrading the Vera 2 made it a little faster.
Two things need to be highlighted in the upgrade process:
Clear browser cache
Log in change to use cpui5.mois.com
By doing so, it will hopefully alleviate some errors that may otherwise be encountered.
I also consider the initial restart time should be indentified as at least 15 minutes after upgrade. If. They have multiple plugins, camera, lights etc, this can also take considerable more time to process new plugins. The current 15 minutes being identified is not a true indication of the end to end process of the firmware upgrade from UI4 to UI5.
…and I find myself at the same place with the same error (see screenshot) coming up as soon as I access Vera. Perhaps I simply have a defective unit? I will try a couple more times, just to make sure, but I think I’m completely dead in the water. Ugh…
Are you able to enable tech support? There might be a file missing causing that error you get.
Please try to enable tech support and send us the access codes and we will take a look and try to start the upgrade remotely while watching the logs.
Yes, positive I’m using the correct URL, for Vera2. Just tried it once more with the same results.
Daniel:
To whom should I send the control codes once I’ve enabled Tech Support access? And should I perform a reset on Vera before you make the remote attempt since it’s currently in it’s “broken” state?
The last thing that comes to mind involves the two MAC addresses that the Vera has.
Is your unit assigned a IP address via DCHP, fixed IP and if fixed is it assigned in your Vera or prea-assigned on your router?
If it in not set to automatic in Network/WIFi set it to Automatic. Click on reload and then in another browser verify the Ip address from your router.
The three test to follow are:
Log on via cpui5.mios…com and screen capture including URL.
Then try locally via the op address obtained from your router same screen capture with URL.
Last is to connect Vera directly to your computer using LAN2 ensure your computer is set to obtain ip automatically. Once it is connected try logging on using 192.168.81.1.
If it still fails return you normal connection to LAN, enable tech support copy the details, raise a support ticket and insert detail from the enable Tech Support on your ticket details.
I already responded directly to Daniel via email with the Support Enable control codes that he requested. He also requested that I leave my Vera in its current state, so I won’t do anymore testing/access until I hear otherwise.
Good idea. I did not filly explain in the previous post about the 2 MAC address and what to look for so FYI.
On the back of your Vera you’ll have a MAC e.g. xx:xx:xx:xx:xx:81, your Vera2 will also have xx:xx:xx:xx:xx:82 the next sequential number. Sometimes ther can change between them.
So this can be verified without changing your Vera several ways:
Though checking your router
Using a network sniffer like fing (free software for computer. iPhone. IPad and google android devices)
From a Command prompt type netstat /all
Good luck and hopefully all your effort will be rewarded very soon.
Yahoo!!! Dennis from MCV support just spent an hour on the phone with me remotely connected to my computer and brought my troubled Vera2 back to life, as well as upgraded it to the latest UI5 firmware. So now it’s onward and upward as I z-wave-ify this house.
I have no idea what was actually wrong with the unit. I asked Dennis if he was just flashing the firmware or doing something lower-level, and he said lower level. I didn’t ask any more questions because the answers would’ve likely exceeded my technical aptitude. I’m just happy to have a working unit.
Thanks to everyone who offered suggestions and explanations while I was trying to figure this out.
The Vera has two MAC address anc you can probably force the change by from Advance > Net & Wi-Fi to Automatically configure (recommended).
Otherwise, you may need to change settings in Advance > Net & Wi-Fi > Advanced configuration (top right of dialogue box), you must know you system password.
Goto Network > General which will display the current details. See example in http://forum.micasaverde.com/index.php/topic,9288.msg61310.html#msg61310
Try setting Internet ConnectionProtocol to Automatic, and Save.
Now try setting Internet ConnectionProtocol to Manual and setting the IP and see if this changes you MAC on your router after each save.
Now you can monitor changes from:
The OpenWRT window but it is best to log in and out.
From your router just remember to refresh after each change
If you have a mobile device, iPhone, iPad or a google, there is a free app called Fing which provides the ability to monitor you network.
Just a data point, I did the following chain of upgrades / downgrades, without problems, on an empty Vera 2, always selecting keep configuration when going forward and restore to default when going backwards.