Temporary Service Disruption: Vera Servers - Solved

Dear Community,

We are currently experiencing technical difficulties with one of the servers in our live environment. Our team is actively working to resolve the issue as quickly as possible to minimize any disruptions to our services.

The following products are affected by this issue:

  • Vera Lite
  • Vera Edge
  • Vera Plus
  • Vera Secure

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue. We will provide updates on our progress and notify you as soon as the issue is resolved.

If you have any questions or concerns, please don’t hesitate to reach out to us. We will do our best to address them promptly.

Thank you for your understanding and cooperation.

2 Likes

Dear Community,

We are pleased to inform you that the technical issue with one of our servers has been resolved. However, we are currently monitoring the controllers as the connection stabilizes, so you may experience some intermittent connectivity during this period.

We appreciate your patience and understanding as we work to ensure full stability. If you have any questions or encounter any issues, please don’t hesitate to reach out.

Thank you for your support and cooperation.

2 Likes

Dear Community,

We are pleased to inform you that the technical issue with one of our servers has been resolved. The affected products, including Vera Lite, Vera Edge, Vera Plus, and Vera Secure, should now function normally.

If you have any questions or encounter further issues, please don’t hesitate to contact us.

Thank you for your support.