Hello,
Thank you for reaching out.
Yes, we are currently experiencing a temporary server outage, which may be affecting your home.getvera.com connection and the status of your service LED. This issue is not region-specific and is impacting multiple areas, including Europe.
Our team is actively working to resolve the issue as soon as possible. For updates, please refer to this thread: Temporary Service Disruption: Vera Servers
We sincerely apologize for the inconvenience and appreciate your patience during this time.