Platform Status notification SMS

Community Playground General Discussions
#1

Hi,

I have been trying, without success, to unsuscribed from “status.getvera.com” to stop receiving SMS messages regarding the Online/Offline status of my vera.

On the webpage, there is only one button to suscribed and nothing to unsuscribed. What is the correct procedure?

Many thanks

#2

Its more likely a setting in the Vera UI7 web interface ?

image
image1091×559 86.7 KB

If you have problems in Chrome browser redirecting to your Vera hub from home.getvera.com do this here

1 Like
#3

Hello @vezinpi

We have sent you a support ticket (308086) for a better understanding of the situation, check your email, please.

We’ll share the solution here later.

#4

Correct, upon checking with @vezinpi, this was indeed the solution.

Thank you, @cw-kid.

1 Like