Let me start with this, I know it’s Friday the 13th. I got up this morning to start one of my processes and I can’t log into Mios Smart Home or my local Vera Mobile controller. I have restarted and reset. When I try to log in or reset password it gives me message “sorry that did not go through” System and login worked fine last night (on the 12th) but can’t get to it today. Nothing has changed since last night and yes my internet is working. Any thoughts?
Similar issue here.
Seems I can access via the app and if I go under users there are none there.
Hi Peter,
Thanks for the heads up to everyone else.
As of today we are experiencing some difficulties in one of our login servers. To those of you affected, please be sure that we are actively working to resolve this issue as soon as possible. Your devices, automations, and everything else will remain intact.
We will update everyone as soon as this is resolved.
Is there some sort of a system status page somewhere that the community has access to where we could see that there’s a platform wide issue like this going on so we all don’t spin our wheels thinking we messed something up on our end?
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+1 to the system status page question
Seems to be resolved in the last 20 mins or so???
Please refer to this thread Servers are down - SOLVED
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Unable to login says: Invalid Username or Password. I have had this Plus for years and am reluctant to reset the password. Is this the same issue as being reported in this thread?
Hello Mike,
This issue is unrelated to the one reported in this thread. We’ve sent you an email to help you recover your password. Please check your inbox.
There is this old status page, not sure how accurate it is.
I thought there was also a newer status page, but I cant seem to find that now in my bookmarks.