Servers are down - SOLVED

Dear Community,

We are currently experiencing technical difficulties with one of the servers in our live environment. Our team is actively working to resolve the issue as quickly as possible to minimize any disruptions to our services.

The following environments are affected by this issue:

  • Vera/MiOS
  • Security
  • SWF

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the issue. We will provide updates on our progress and notify you as soon as the issue is resolved.

If you have any questions or concerns, please don’t hesitate to reach out to us. We will do our best to address them promptly.

Thank you for your understanding and cooperation.

Thanks for posting glad it’s not just me.

Also glad to hear this is not just me. Thanks for the update that it’s being worked on. However, I am concerned that a problem with a single server is causing these issues.

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Dear Community,

The issue has been resolved and our servers are now back online. The technical difficulties that were affecting the Vera, Security, and SWF have been addressed, and all services should now be functioning normally.

We apologize again for any inconvenience this may have caused and appreciate your patience and understanding during this time. If you experience any further issues or have any questions, please don’t hesitate to reach out to us.