where are we with a fix for this??
Alvaro - you said the issue was escalated on Dec 21st. where are we with a fix for this??
Is it possible to use the Ezlo as secondary?
When are you expecting to release this?
Is this actively being worked on, or has it been abandoned? I hate the thought of having to either scrap the EZLO or to rebuild my network on it from scratch. I use a wheelchair so it would not be an easy job accessing all of my existing devices to rebuild from scratch.
Hello wchurchfield,
Sorry for delay in replying you. I’ll get updated from our engineering team and come back with answers.
Just as I suspected, abandoned and ignored hoping we go away.
Hello @wchurchfield
Not at all. It took some time to get the solution ready for our users. I’ll describe it below.
The point is that you can use Ezlo Secure as a secondary to Vera Secure. In this case, you will have limitations. Limitations of secondary controller functionality are:
If we connect Ezlo hub as a secondary controller to another network, we will lose such functionality:
- All the events, that are initiated by any Zwave device won’t be received by the Ezlo controller
This happens, because Zwave uses Lifeline association groups to identify, which controller should receive all the events from the device.
according to Zwave standard, only the Primary controller should be added to the Lifeline association group, this happens during the inclusion of Zwave device to the network.
According to this restriction, the best way to migrate devices from Vera to the Ezlo controller is to create a backup on the Vera controller and then restore it on Ezlo one. There are some restrictions with battery-powered devices during this process (the user has to wake up all his battery “sleeping” devices one by one to initiate the interview process on Ezlo hub), but after migration will be fully completed, all zwave devices will have their full functionality in Ezlo environment.
The process of migration is:
- Create a backup on the Vera controller and download it
- Turn off the Vera controller
- Download Vera backup on Ezlo controller and initiate backup restore
- After the restore is completed, manually “wake up” all the battery devices one by one to make them visible in the application
I took an initial look at performing the process migration you indicated, did the backup, turned off the Vera Controller but after many attempts could not find where to download the Vera Backup and do a backup restore, was frustrated and with vacations coming soon, so put it to bed for awhile, now that I will have some time available. Where is the process for downloading to the EZLO controller documented? Where to download to? I assume that once I get the backup into the proper directory, I will be able to move forward.
Hi @wchurchfield,
We have sent you an email to help you with the process.
We will be attentive to your response there.
Hello, I’m not finding any new e-mails from you other than the 1 telling me that you have sent me an e-mail to help with the process.
Thanks — Wade
Hi @wchurchfield, my colleague Stefany used the email address on your Vera account to send you an email asking for a backup file. Look on the spam folder, if you don’t find her message please send us an email at support@ezlo.com so that we can continue with the troubleshooting process.
Regards!
Hi,
I was trying the above procedure but wasn’t able to find how to restore the VeraPlus backup on the Ezlo?
Is there a hidden menu?
Thanks,
Nir
Hi @nirgal ,
There is a way to restore a backup from Vera to Ezlo, however, Ezlo support assistance is required.
Would you mind sharing with me (via PM) both of your Vera and Ezlo SNs?
Note: Although the process has a high success rate, especially for binary non-powered devices such as switches or lights, there is a chance you need to repair some devices, especially the battery-powered ones (sensors, f.e.)
I’ll be attentive.
one question if after the move from VeraPlus to Ezlo and working with it for a few days, I would like to go back and use the VeraPlus ( assuming I won’t be pleased with Ezlo ) can I just power off the Ezlo and power back the VeraPlus and all of the network will be working normally?
Hi @nirgal ,
That shouldn’t be a problem. You will have the original backup that you can just restore to the Vera Plus again anyways.
Regards.
Just to keep in the loop, I did give you all access to my devices and you tried and were unable to migrate my devices from the vera plus to my ezlo plus, said you tried several times and that the process would not work for some reason. I’ve received an e-mail regarding the EZLogic coming that “should” allow me to use both my original vera plus with the ezlo plus. And I am curious whether that will allow me to maintain my devices on the current vera plus and monitor/control via the ezlo plus. Not sure how or if this option would work since the devices could not be migrated and was unable to attach as a secondary controller, I assume that the ezlo would just be a frontend for my vera and when it would be available. Are we to assume there will never be any new updates to the vera? Now to delete alerts, I must login to your server before I can delete them, will this continue to be the means to maintaining my vera? or will that be eliminated in the future as part of your forced migration plan? I will continue to monitor and keep my fingers crossed hoping that the purchase of the ezlo was not a waste of money
Dear All,
You probably as me receive an email from Ezlo to announce that we can migrate to Ezlo plateform logic for Vera User.
But how Is it in the real life.
I think we should keep the vera as primary controller? Have you any idea ?
The announcement I receive
The Vera community has spoken, and we’ve listened, developing a powerful, programmable logic interface for the MiOS platform that we are excited to share with you. The best part is that there is no need to get rid of your Vera hub. EZLogic enhances and extends your current smart home by managing both Vera and the new Ezlo Plus hubs.
EZLogic, the web dashboard control of your home
Meet EZLogic, the most comprehensive smart home interface, designed to automate, integrate and visualize anything connected to your MiOS-powered property—It provides you a heads-up display of all your connected devices and integrations, quick access to your most frequently used settings, as well as critical device status information.
Hey, it is 2023 July. I am trying to set spare EzloSecure as secondary to my primary VeraSecure. I am able to complete few steps but once new device came up it showing image with red message, as above in topic with text “Please wait! Getting secure classes”. first it is blue, then become red and stay like it. I tried multiple times, factory reset to ezlo, reboot for both. Any advice?