What happens if you don’t attempt to register for a new account in the Online Api Tool website and instead just try to login with your existing Vera user account username and password?
I just created a brand new Vera user account for something to add a new controller and I was able to just login to the Online Api Tool Web page with those new login details.
We are working to resolve the issues with eZLO VOI and therefore the possibility to add Virtual devices.
For now, we strongly recommend following the guide shared by CW-KID
Please keep in mind that you will need to create virtual devices that can be controlled through Alexa like Smart Switches and Light Bulbs.
I will also create a support ticket so we can have access to your unit and test with your controller, that way we could replicate it, as it doesn’t on our side.
I have an Ezlo Secure and I am unable to delete Google from my devices. I have already unlinked my hub from Google Home. When I hit delete and remove without unlinking nothing happens. It just stays in the devices. I have tried doing a factory reset with a paperclip and it still is there. I have several WiFi bulbs setup in Google and it used to work fine using a Zwave remote Switch to turn the lights off and on through the Ezlo Voi. It just stopped working one day and now I can’t do anything with the Voi.
You are supposed to be able to login with the same credentials you use to access your controller through the app on Ezlogic. If that doesn’t work for you someone from tech support can help you with the login.
Once I was able to login to the api site, it worked for me. The best part is you can create multiple virtual devices at once. I needed 14 virtual switches so I changed the code
"devices_count": 1
to
"devices_count": 14
When I opened the device list on the ezlogic.mios.com site there were 14 vitrual switches waiting for me.
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