I have been unable to open the FortrezZ Water Valve via z-wave. The Valve will close, is polled by my Micasaverde, the dashboard correctly reports the valve status if the open and close button is used to change the valve position. The reported logic is backward when the water is off, the dashboard reports the valve is on, and when the water is flowing the dashboard shows the valve is off. I assume, this could be corrected if I understood all the variables in the advanced setup, maybe, someone can tell me how to reverse the on and off commands.
From the FortrezZ web site FAQ I found the following answer to not being able to open the valve “This means you have the valve installed in water alarm mode, which will not allow the valve to open with the same basic set command. This is a security feature set so that a water sensor detecting a leak doesn’t continually open and close the valve (as the command the sensor sends is the same for open or close). The zwave gateway should be sending a smart command and not a basic set.”
My problem is “what is a smart command” and what do I change to send it?
The FAQ also said a work around was to change the valve mode, but it can’t be done using the buttons on the valve once the valve is included in a network. I tried uninstalling the device, but it automatically reinstalled before I could try to change it.
I don’t like the sound of “work around” because I want my cake and eat it also… I want to be able to schedule turning the water on and off via z-wave and keep the “water alarm mode” to turn it off if a leak is detected.
Paragraph 9e of the Owners Manual say Switching between modes can be done using “Parameter 0 of the configuration command class.” what ever that means.
Update 1: FortrezZ response follows_______________________________________________________________
FortrezZ firstname.lastname@example.org Wed, Feb 12, 2014 at 1:40 PM
For the backward problem contact Micasa tech support. For the problem that
you can not open the valve only after the 60 minutes default this is nothing
we can do. This is a security future that was considered to prevent users to
reopen the valve(in case of water leak) and cause more water damage. If you
do not like the work around (level mode) you have to accept the security
future of the valve (60 minute default).
1080 Centre Rd. Suite C
Auburn Hills, MI 48326
Keith Clancy Wed, Feb 12, 2014 at 1:55 PM
To: FortrezZ email@example.com
Are you telling me the valve should open after it has been closed for an hour? I have two valves that have been closed for 12 hours and neither will open with a z-wave off command. I get “transmit was Ok” response no response from the valve, and then the Appliance Module status changes back to on about two min later, I assume when it was next polled.