[quote=“mvader, post:128, topic:192320”]It came with my vera plus, and it’s been working fine (minus a html/css type graphic bug)
but i have none of the issues listed.[/quote]
My Vera Plus (pre-order) shows 1.7.1754 as the latest available. I have run into a few issue, especially the “Can’t detect device” yet it still works issue, and random Luup restarts. I also once had my Vera completely stop responding, web interface would not load and it wouldn’t even ping on the network. Luckily pulling the power and pluging it back in for a hard restart fixed it.
If you read the forums for some of the plugins you’ll see many references to bugs the developers have run into that MCV has promised an updated firmware to fix.
In each issue I’ve had to engage support on, they have told me that the issues I’m dealing with are fixed in the next version of the firmware, and that it will be available “soon.” The first time I received that message was several months ago.
When I pre-ordered a new product I expected there to be some potential issues. Bugs, new devices not supported yet (it was their first Bluetooth and Zigbee capable box), etc. The fact it is taking a while didn’t bother me at first as I would rather it be done right than done just to get it out the door.
HOWEVER, it has now been many months with no updates and basic core functionality not working properly. Forget new features. We need the basic functionality for the box to work. Some of these issues seem to be in UI7, some seem to be specific to the Plus. Either way it is pretty embarrassing that basic Z-Wave devices from some of the most popular and well received brands either are not supported either at all or properly (see Fibraro and Aeotec Z-wave plus devices), or work but the system tells you they aren’t.
The Plus was my very first Vera system. If it wasn’t for the excellent Caseta plugin by Cybrmage I probably would have tossed the Plus thinking it was a total lemon. I see a lot of discussions about Homeseer, but their Lutron support doesn’t seem nearly as well designed and though out as the Cybrmage plugin and that is the significant portion of my system right now.
What is especially ironic about this is that it is the 3rd party plugins that have given me the best and most stable experience. When I was using only Caseta and a couple of Zigbee devices the system was doing exactly what I would want of it, with an occasional unexpected Luup restart. Then I started adding Z-Wave devices, what should be a basic thing on the system. That is when my experience started falling apart.
I also see a lot of discussion around the fact that Vera users, and the users on the board, tend to be more technical types. From what I’ve seen I also believe that to be true. And one thing MCV needs to remember is that your lesser technical types come to people like us for advice on what to use and what to avoid. With my experiences thus far I certainly wouldn’t advice anyone I know to go the Vera route, even my more tech experienced friends.
The Vera Plus in my experience has a lot of potential. It could really be a killer system. But until the core basic functionality properly works out of the box the system is just going to continue to spawn more threads like this with lots of unhappy people.