We were promised via several channels an update to resolve several problems. Problems which were not available in UI5.
MCV, please inform your active user by means of this forum about the status of the promised firmware update. More than a month ago 7.14 should have been relased.
When will there be an update again?
Sender, we share as much as we can with our users but the nature of the competitive market that we are in forces us to be careful in what we share and when we share things.
We have said a number of times in the last few months that we have been making changes in our internal processes surrounding firmware updates. In the end there will be a great improvement to the quality of the firmware updates and in the regularity of the updates.
We appreciate your and our users patience as we work to improve the process for an overall better user experience.
Marc, as much as you appreciate my patience, I appreciate your answer.
But to be honest then again, I do not understand what competitive advantage has to do with firmware updates. Please elaborate a bit more.
Making MCV’s internal processes better is a good thing, I think it was about time there ;), but when, when, when?
When will the next update be there to solve most problems?
When will MCV publish it’s new update process?
Thanks in advance.
[quote=“Sender, post:3, topic:192320”]Marc, as much as you appreciate my patience, I appreciate your answer.
But to be honest then again, I do not understand what competitive advantage has to do with firmware updates. Please elaborate a bit more.
Making MCV’s internal processes better is a good thing, I think it was about time there ;), but when, when, when?
When will the next update be there to solve most problems?
When will MCV publish it’s new update process?
Thanks in advance.[/quote]
I don’t think he was being vague for the sake of being vague. he was, in a polite way, telling you he isn’t going to answer your question. I doubt asking a second time will yield any better results. If they are working to making things better, then let them. we all want that.
Mvader, yes we all want to have it better. Me personally from UI2 up to UI7. UI5 was by far the best and stable version.
All I want from MCV is an answer on “when is the next update for UI7 version available” (Including all the via support mail communicated and promised updates).
For me personally not being able to save any PLEG or having continue ghost devices created and universal sensor always being tripped cosmetic and not tripping for real are the biggest issues currently. And reading the forum there are far more issues being promised to be solved in 7.14.
All of my problems are promised to be solved in “the next UI7 - 7.14” release by MCV. (And again with the same hardware was not in UI5).
Yes, I agree, guys and girl at MCV are always kind and polite… 
[quote=“Sender, post:5, topic:192320”]Mvader, yes we all want to have it better. Me personally from UI2 up to UI7. UI5 was by far the best and stable version.
All I want from MCV is an answer on “when is the next update for UI7 version available” (Including all the via support mail communicated and promised updates).
For me personally not being able to save any PLEG or having continue ghost devices created and universal sensor always being tripped cosmetic and not tripping for real are the biggest issues currently. And reading the forum there are far more issues being promised to be solved in 7.14.
All of my problems are promised to be solved in “the next UI7 - 7.14” release by MCV. (And again with the same hardware was not in UI5).
Yes, I agree, guys and girl at MCV are always kind and polite… :)[/quote]
Have you considered wiping everything out and starting from scratch? it may be a headache but may fix your problems.
when i went from vera lite to vera plus, i decided that was what i was going to do.
it only took a weekend to get everything off vera lite and back on to VP.
i don’t have any real issues the VP. it’s been running good (so far)
Yes, done that. But sorry to go on repeat… these are confirmed bugs by MCV… And I am not the only one experiencing them. Hence my primairy question…
I have been wondering if the problems people are seeing has to do with what’s on the network with their Vera.
It’s been documented that having UPnP devices on the network can slow the response time of Vera.
PLEG (and a few other things in Vera) happens to use a protocol that is designed to use the UPnP interface to Vera.
That’s because its an interface that does NOT have a size limit on the amount of data you can use with it.
This might be why most people have no problems and others have nothing but problems.
Completely agree Richard. I had a somewhat stable Vera Plus (and VL before) with a process restart every few days. Nothing major. I sometimes had minor latency or stability issues and just assumed it was because I was memory starved on the VL.
Couple of months ago I put my Vera Plus on an isolated VLAN. Since then, even with about 12 plugins and several dozen Zwave and IP-devices devices, it has been rock solid. The unplanned process restarts are so rare now that I need to check to see of Vera Alerts is still configured correctly. Filtering UPNP has made a noticeable improvement to the operation of Vera.
Just adding my 2 cents. No UPNP…and I have a rock solid vera.
Actually I have several UPnP devices online and both Vera’s are still rock solid.
I have moved my vera 2 or 3 weeks ago to an isolated segment and almost all latency issues are gone since. But above problems kept.
And I forgot 1 problem which still is there and also was promised to be fixed in next firmware release. Also confirmed by MCV to be a bug is the “can’t detect device” red bar message on several (mainly battery) devices.
So my main topic subject: MCV, when’s the next release?
Sender, the other user was right, I don’t put dates on these things because dates are always subject to change. We have spent a great deal of time reworking how we are going to handle firmware updates going forward. We are moving towards a more ridged and regular process.
Regarding new features and functionality as well as bug fixes etc… in working on these things it is possible to hit roadblocks that require more time and if we told you that it would be ready by a certain date and we run into a roadblock and miss that date… At the same time our competitors are watching us very closely and we don’t want to let out information that might change what they are doing causing us to loose a competitive advantage.
Things are heating up at Vera, there is a lot of cool stuff in the pipeline, stay tuned.
Maybe a dumb question… but can you guys give me some idea of UPnP devices on a network? SONOS? Echo?
I can also turn this on/off via my router - curious what this is doing? Also, how his this different than the UPnP plugin I’m also running?
Thanks.
Marc, my refrigerator is for cool stuff. Vera needs to be rocksolid first, cool comes later.
Dlna and upnp please in another post. Already enough threads in this forum. Currently very active one in general section regard latency and zwave.
I think especially that there is a big communication problem.
Indeed , if it were made available to the community a todo list and / or a bug list and / or new feature included in the next update , this would allow all why he patient.
For me , it would also organize surveys of the comunity to organize development priorities
Is http://bugs.micasaverde.com still used MCV? It seems there is not much activity anymore there?
Hi Marc, thank you for the update. I think a lot of people are anxious for UI7 bug fixes and just want things to be better. Your responses indicate to me that you are listening, but the community wants to see some actions, not just hear rhetoric. We get enough of that in politics!
Not sure what the internal workings are at Vera, but it would be nice to see even small updates, weekly, 2 weeks, whatever. Fix one or two things at a time. Eventually, the big things will be all be addressed.
Thanks for the Vera, by the way. It’s much better than the Schlage/Nexia system I was using before.
[quote=“Marc Shenker, post:13, topic:192320”]Sender, the other user was right, I don’t put dates on these things because dates are always subject to change. We have spent a great deal of time reworking how we are going to handle firmware updates going forward. We are moving towards a more ridged and regular process.
Regarding new features and functionality as well as bug fixes etc… in working on these things it is possible to hit roadblocks that require more time and if we told you that it would be ready by a certain date and we run into a roadblock and miss that date… At the same time our competitors are watching us very closely and we don’t want to let out information that might change what they are doing causing us to loose a competitive advantage.
Things are heating up at Vera, there is a lot of cool stuff in the pipeline, stay tuned.[/quote]
Marc–
Having developed software for part of my career, I understand the trade-off between “get the software done fast” and “get the software done right.” Competition between HA companies skews that even further. Since the bug fixes have been slow in coming I’m hoping that the “get it done right” axiom applies in this case.
Z
But Mark you also have to appreciate that your decision to hold up bug fixes by also incorporating new functionality in the release isn’t fair to the customers with issues either.
I could care less about any of these new features you are teasing… I want fixes to the existing system.
The fact the fixes can’t be pushed out because they are waiting on this new fluffy feature stuff is infuriating.
Sent from my SM-G935V using Tapatalk
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