no, not at all.
I don’t want vera to mess with my device.
if i want to upgrade it i will… other wise, i prefer it to be left alone[/quote]
mvader, we do not ever push an update with out you consenting to it, let along a beta build.[/quote]
Marc, if I recall correctly, my Vera Plus took an update right after I got it set up. Look, it is time to do something and quit just talking about how exciting things are!
Marc,
Can you confirm the firmware release (bug fix package) is released tomorrow? Are things heated up well? Thank you for you confirmation.
Marc,
Can you confirm the firmware release (bug fix package) is released tomorrow? Are things heated up well? Thank you for you confirmation.[/quote]
He said ‘around’ the end of the month. He did not say how far ‘around’
Marc,
Can you confirm the firmware release (bug fix package) is released tomorrow? Are things heated up well? Thank you for you confirmation.[/quote]
He said ‘around’ the end of the month. He did not say how far ‘around’[/quote]
He promised a new firmware release the end of April also 
:).
Marc,
Can you confirm the firmware release (bug fix package) is released tomorrow? Are things heated up well? Thank you for you confirmation.[/quote]
I am pretty sure “Tomorrow” is the 30th … technically the 30th of May is not the end of the month… Technically the end of the month of May is the 31st… But generally speaking it is referred to as the last half (2 weeks) of the month, whereas the beginning of the month is generally within the first 2 weeks of the month…
However, the terms “beginning of the month” and the “end of the month” are NOT absolutes.
It’s like; Your friend asks you on Friday, “Can you give me a ride next Tuesday to work”?.. You respond, “Yeah sure I have time”… then on Sunday something happens to your family and you won’t be able to take your friend to work, so you call your friend. “Hey man, I need to tell you that I had an emergency come up and I won’t be able to give you a ride to work on Tuesday, sorry man… it just came up and it’s family and I can’t get out of it. You’ll have to find another ride.” Your friend replies, “But you Promised me”…
The point is, you are taking it out of context.
I expect they are reluctant to release it, because as soon as they do the comments will change from ‘when are you releasing the update’ to 'this update didn’t fix what I wanted. Why not? ’ They know they won’t win either way so why rush? ???
Or before they even release it people are pre-planning to pre-complain about pre-conceiving what might be…
Isn’t it a great world? The human mind… never satisfied…
I know, why would people complain about a bug fix release not fixing bugs?
[quote=“additude, post:65, topic:192320”]However, the terms “beginning of the month” and the “end of the month” are NOT absolutes.
It’s like; Your friend asks you on Friday, “Can you give me a ride next Tuesday to work”?.. You respond, “Yeah sure I have time”… then on Sunday something happens to your family and you won’t be able to take your friend to work, so you call your friend. “Hey man, I need to tell you that I had an emergency come up and I won’t be able to give you a ride to work on Tuesday, sorry man… it just came up and it’s family and I can’t get out of it. You’ll have to find another ride.” Your friend replies, “But you Promised me”…
The point is, you are taking it out of context.[/quote]
You of course are correct, however in your analogy it is much more like after you find out you can’t take your friend, then just don’t show up that morning. Your friend is like “where is he, he said he would give me a ride!” Of course in this example “you” has a reputation for not showing up so they probably would have had alternate plans.
On the firmware itself, I would rather have stable firmware than quickly released firmware. The problem is as a Vera Plus user the current firmware has a lot of significant bugs so even slightly buggy firmware release “this week” might be better than what we have. From other things Marc has posted it appears the next firmware will have bug fixes and possible some new features. It would have been nice to concentrate on a purely bug fix release that could have been released sooner than making all of us wait for new features to be tested (if that is the case) while we have devices claiming to be disconnected while functioning, random LUUP restarts, and other oddities occurring.
[quote=“kornev, post:25, topic:192320”]I think it is safe to say that most of the people who stayed with Vera are either working in IT field or very IT savvy because it never got to a point where my grandma could set it up.
4+ months in a software business is a very long term. 4+ months without a single fix (especially considering how bad VeraEdge original firmware is, with new functionality like Bluetooth, Zigbee barely even working - is deadly. That’s why I was joking that it feels like Marc is the only guy who still works for MCV, because he is still promptly replying to Vera Facebook/forum posts and he is promising great things but he is always being very vague about it and never commits to any deadlines.
Now all “for profit” software companies have release schedule - that’s granted (you can meet it or not but that’s another topic). And I don’t buy this “it is a competitive business” and we can’t release any details. If I look at my Amazon Echo home automation setup page it claims to support about 20 automation devices right now. That means 20+ devices are leaps ahead of Vera, so explain to me why would it hurt them to announce (and commit) to have native amazon echo integration by the end of summer or the end of the year? Working Bluetooth and Zigbee in 2 months? Come on, your competitors already know you have hardware support for those in Vera Edge. Instead we get usual - oh yeah, it is in the works, but we won’t release any details, please sit tight you might get it one day.
I do hope they are working on a new version that will be super awesome because all the joking aside Vera was very innovative product. I went through 3 different Vera generations myself. Unfortunately VeraEdge doesn’t feel like a big improvement and a lot of competitors are starting to catch up and exceed it. Yes, my current Vera setup mostly works, but only because of all the workarounds, hacks and tricks I learned here and I invested so much time and effort to make everything work it’s not even funny. And yet right now I am forced to evaluate other options, because of the lack of feedback from MCV, immature attitude towards the loyal user\developer base, horrible software quality and unreliable release schedule. All of it makes Vera future very uncertain, unfortunately.[/quote]
Coming into this thread late, but as an employee of a hardware/software company myself, I can attest that what Marc says is legitimate. You can’t always have a firm release date for bug fix X or feature Y. You can either commit to fixing/adding things whenever they are ready or choose a release schedule and then decide what will be possible in that time frame - but not both. Things slip all the time.
That said, my big beef has been in moving from a Vera Lite to an Edge. I followed the instructions provided and wound up with a system that rebooted 20+ times per day and which caused a support nightmare. I finally had to wipe the unit entirely and start over, which meant resetting and re-adding all of my devices, redoing PLEG, etc, etc, etc. it’s still not flawless - and there are things in the latest UI7 that I hate (thermostat set points, for example), but at least now it is stable.
So much pros and cons. MCV promised so many dates and so many improvements and bug fixes. I don’t know what to beleive from them anymore. The only thing I can rely on is that my vera has the potential to do what I want again as it was in UI5. According to all the support tickets I had last months and promises from MCV that the issues will be solved in the next firmware.
So many times, so many promises and so many disappointments over and over… and then I hoped by starting this thread, MCV would help me and lots of others having the same issues to get out of the dark…
MCV, when will the next firmware update, resolving all my issues come?
My wife still can’t program the central heating so I don’t think this proves anything. I believe that home automation will always require some form of technical knowledge and anyone without this type of knowledge would be unlikely to install this sort of equipment.
I believe (and this is just my opinion) that most home automation will be done by hobbyists or maybe some professional installations.
My wife still can’t program the central heating so I don’t think this proves anything. I believe that home automation will always require some form of technical knowledge and anyone without this type of knowledge would be unlikely to install this sort of equipment.
I believe (and this is just my opinion) that most home automation will be done by hobbyists or maybe some professional installations.[/quote]
That’s a good point. It does take a skill set. There are people for example that have no idea how to change the oil in their car…or even change a flat tire.
That goes along with many other things as well… computers, etc.
And… nothing is a “Promise” unless they said, “I Promise”… If they didn’t say “Promise” then it is an arbitrary commitment. A “Promise” is an absolute commitment. They didn’t promise.
While I certainly think there are some over the top attacks on GetVera, I am constantly surprised how many people give them a free pass on this forum.
GetVera is not some Kickstarter startup that is still learning to tie their shoes. When you start selling your product via regular channels (Amazon) and are on your 5th(?) version of a controller you should have your stuff together.
I think it is fully understandable when an official representative of the company comes on the company’s forum and states an update is expected (not hoping, not looking at, not trying to) at a certain time that people will question when it doesn’t arrive. Especially when it happens month after month.
Vera is good for what it is. A cheap controller running beta MiOS software that is being developed for licencing to more expensive systems.
But make no mistakes, the company is not being run like a proper consumer company should.
Surprise: you can like the product but not like the way the company is run at the same time.
Marc, so it seems MCV didn’t make it the end of the month. Around the end of the month is not around the beginning of the next month. I admit, it’s symantics, but I am again disappointed.
Can you give a new expected date? Or shall I count on the end of the year, that’s safe enough? Or?
I realize this whining might give me bad karma, but so be it. I just want my vera stable again!
Just assume end of year and quit asking. It will come out when done, and no sooner.
They gave you a target date, obviously they didn’t hit it for whatever reason. So what do you want? If you want some absolute date, then you will be disappointed…
Sent from my Nexus 6P using Tapatalk
Well… It’s quite interesting to know what happens with the new firmware as a lot of us have been promised that it will solve (some of) our problems.
As for myself I can’t update PLEG which means I can’t do anything to the logic. It’s also very hard to add/remove devices. And then there’s the LUUP restarts and Vera reboots. No issues on UI5.
Add the “Can’t detect device bug”, universal sensor not reporting correct status, unable to alter PLEG, ghost devices apperaing and disapperaing (resetting device IDS) and other vague behaviour.
ALL CONFIRMED as bugs by MCV. And promised a resolution at multiple times in the past. It has been months now without a proper update about when MCV will publish an update.
The thing is, it is the same story over and over again here. I really do not understand some are responding about symantics of what a promise is, or what “around” is.
So regarding the OTA firmware upgrade for devices, is this something that Vera support has the ability to do now, or is this a for the future? I was just in touch with Vera Support about a Model ZW096-A02 Smart switch 5 which needs to be on firmware 1.3 but is on firmware 1.2 Vera support directed me file a ticket with Aeotec for a firmware upgrade and gave me a copy of the Aeotec upgrade procedure with USB stick.
Maybe Aeon devices don’t support OTA upgrades?
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