If I click on one of the backups from the list I then see this page
I cannot go back however in the GUI. You have to click out of the backups area and then go back in again, to get to the page where it shows the Create backup button etc
I then clicked the Create backup button for a second time and again seemed to get to 20% and then says “Sorry, that didn’t go through”. So I cannot manually create a backup it appears.
In addition sometimes I am just seeing a spinning icon like this, once in that state it will never go away. I have to refresh the browser to recover.
All of the above is related to the Ezlo Plus.
Regarding the Ezlo Atom I am now seeing this which I don’t recall seeing the other day.
Thanks
EDIT: Creating a backup appears to be FIXED and working OK now.
I just glanced over at the Ezlo Plus hub out of the corner of my eye and for a moment the light on the front was orange, I picked it up and it turned to blue
Maybe the hub was restarting / had crashed ?
It appears to have completed a manual backup now though.
And now I cannot connect to the Ezlo Plus at all in the web GUI. The web GUI is only connecting / being displayed for the Atom, if I change it to the Ezlo Plus it goes back to the splash screen with the background image of the two Elzo hub and I just have a spinning circle and it says Loading.
I can ping and SSH in to the Ezlo Plus hub still however.
I then closed the browser tab in Chrome browser and opened a new one but still cannot connect.
Will have to issue a reboot command to the hub I think.
After a forced reboot of the hub I can connect to it again now in the web GUI.
Clicked the Create backup button again, this time watching the hub, it starts to flash orange shortly then returns to solid blue and backup hasn’t completed again stating:
“Sorry, that didn’t go through
It’s possible there are some connection issues.”
Maybe if you took the time to read the posts instead of going manic like at things you’ll see what’s available.
If support staff request you to log a support ticket you’ll do them the curtesy of doing so instead of dismissing them and telling them to wade through all this.
Dude you’d really want to calm down here. The requisite support staff are now in place to deal with technical issues. Please let them do their job.
Just had confirmation that the root cause of the Backup issues I was seeing has been found in my hubs log files and fixed and will be done in the next release of the web GUI.
Apparently we can now check the version number in the About section to see if its been updated, as they are going to be incrementing that version number now.
Was someone able to restore a backup from the list the user interface shows? Mine shows backups from April 21st till April 29th but I cannot restore any of them.
I’m not a fan myself for some reason (if it is intentional). It’s as though it conflicts with my eyes somehow looking at that image. I feel like my eyes want to go cross-eye for some reason. That could be a personal problem though
Success. Finally able to log in, thanks. Will explore.
My LastPass is just brimming now with various URLs and login credentials for the ever-expanding ezlo universe of apps and web-based products!! This forum, the JIRA system, EZlogic, the mios app, dashboard, ezlo/vera Mobile app, Vera controller UI, old MCV forum, mantis tracker and wiki, with extras for each active user, etc.
