Ezlo Secure for remote Cottages 4 questions that already has a Security system

Ezlo Edge Computers General Discussions
2

Hello @Retlaw,
Thank you for your interest in our Ezlo controllers. Please find the answer to your questions below:

  1. The SimCard slot is meant to work as a backup in case of internet failure. This SimCard would be provided by us as part of a paid program. The program is not ready to be released yet so many details are still pending to be confirmed. We kindly invite you to be aware of any updates here, on the community forum, or on our website ezlo.com.
    Please note you can also access and manage your unit through a local connection even if there is no internet connection when you are on site.

  2. With a LAN connection, you can access and manage the controller without limits. Again, the details for the connection through the SimCard are still pending being released.

  3. So far, technical support is free and unlimited. You can contact the tech support team in case you have any questions or issues related to your Ezlo controller. You can’t transfer the configuration from a different system to your Ezlo unit, but you should be able to reuse most of the Z–Wave or ZigBee device you have.
    You can find the list of fully integrated devices here for Z-Wave, and here for ZigBee. The devices listed there have been tested and proven to work without issues with the controller. In case you have a device that is not fully integrated, you can use our Community Feature and Bug Tracker tool to send an integration request or use the “Generic device” option. More information can be found here.
    As for the cameras, we have the VistaCam 702, VistaCam 1102, and VistaCam 703 (coming soon) as fully integrated with the controller. More of the new VistaCam models will be integrated in the future. Other models are being evaluated for integration.

  4. I highly recommend you visiting our FAQ page for Ezlo controllers where you can find more information and tutorials. You can also check our Youtube channel.

I know going into a new system may be a whole new world, especially inHome Automation so if you have any other questions, please feel free to create a post on the community forum or ask us, the technical support team, at support@ezlo.com.

Regards.