My new Vera2 is starting to confuse me pretty much right now. When I first installed it with the older UI it was detected at findvera.com. Then I did the firmware update to 1.1.1047. I’ve read in this forum (lack of official manuals) that from now I have to use cp.mios.com, but it won’t recognize it.
“I didn’t detect a unit on your home network. If you have a new unit, please connect it as shown and when the Z-Wave light is on solid click ‘Continue’ and I’ll try to find it.”
Now I’m using the Vera as the first and only gateway. If I run “Troubleshoot network” in “Net & Wi-Fi” everything is just fine.
Anyone have a clue what’s the problem is? I would love to be able to remote it from outside my home. Thanks in advance guys!
Yes I can. Pretty much everything is working well locally. I can even remote control it with the android app Home Buddy through local ip-address . But I can’t get cp.mios.com to recognize it. No firewall/router/gateway in between.
did you create a mios account?
Are you logging into Mios from the same IP as Vera? You must do this.
I don’t work with android. do you have access to a PC running windows I would try that.
I have created an account. I use the Vera as my gateway and my laptop have IP 192.168.81.x so it’s on the same network as the Vera. I even did a factory reset but can’t get it to work.
I’m now on another network and connecting to Veras external ip (80.xxx.xxx.xxx) and get full access to the Vera.
But still I can’t register the Vera at cp.mios.com when I use a computer on the same network as the Vera.
“I didn’t detect a unit on your home network. If you have a new unit, please connect it as shown and when the Z-Wave light is on solid click ‘Continue’ and I’ll try to find it.”
Update: Tried to solve the issue by disable the firewall, that’s why it was accessible from outside by it’s external ip.
What isp are u using? is it DSL or Cable
What type of modem do you have?
IF you go into advanced , then network/ wifi do you have any errors?
What browser are u using?
This information is essential as I have not heard of this issue before.
I went home earlier so I could provide some more info and screenshots about my problem. My network settings seems fine. I have no clue why my Vera won’t be accepted at cp.mios.com.
Maybe I could try with a total reset again, but I can’t find any good documentation about doing that. Docs.mios.com just contains a blank page about factory reset and the procedure described in the wikipages have I already tried.
Screen1: My local ip from Vera dhcp server and a ping to www.google.com
Screen2: I click “my Mios” then “click here”
Screen3: Shows my problem
My Network troubleshoot log:
=== IP Configuration ===
br-lan Link encap:Ethernet HWaddr 00:C0:02:9F:90:10
inet addr:192.168.81.1 Bcast:192.168.81.255 Mask:255.255.255.0
eth0 Link encap:Ethernet HWaddr 00:C0:02:9F:90:11
eth0.0 Link encap:Ethernet HWaddr 00:C0:02:9F:90:11
eth0.1 Link encap:Ethernet HWaddr 00:C0:02:9F:90:11
inet addr:80.244.94.196 Bcast:80.244.94.255 Mask:255.255.255.0
inet addr:127.0.0.1 Mask:255.0.0.0
wl0 Link encap:Ethernet HWaddr 00:C0:02:9F:90:10
Interrupt:2 Base address:0x5000
Your network seems good. The AOL thing should not be your issue as you were able to upgrade the unit. DO try using Firefox as the Web Developers write the script to conform to firefox first,then troubleshoot to other browsers.
I still wonder about the following?
did you create a account at cp.mios.com . If you set an account at Find vera .com it will no longer work once your run the Newer UI-4 which is what you have.
Is this a new Vera 2 never registered at MIOS? if this unit has been registered to another account it probably will not work with your new account. Call Micasaverde or set up a ticket.
you can create a ticket by going to Advanced tab as you had before. then click on Tech support , fill out the problem. send.
Just as Mhjens, I have the same problem: although Vera is accessible from direct IP, it is not detectable otherwise (not from cp.mios…, not from iVera, not from SquareConnect, not from the UI4 upgrade URL).
This is also happening since upgrade to UI4 (before which detection was ok…because I had followed the upgrade link that had detected by vera2…)
I have now created three accounts at http://cp.mios.com in desperation to get this to work. I have tried both through cable and wireless. Using my Vera as gateway/router who is connected directly to Internet (ETH1).
I have tried through Chrome, IE 9 and Firefox, same result (See previous screenshots) I have a fiber connection, so Vera is connected directly to the fiber converter via static IP.
Still no response from Micasaverde regarding my ticket
I’ll come back to you guys when I hear from them.