Can I transfer a Vera secure to an ezlo?

Community Playground General Discussions
#21

I would like to re-open this.

Can someone update if it is possible to migrate the configuration from Vera to Ezlo?
I am referring more to the Z-Wave configuration as exclude / include is very complicated since most of my modules are installed inside the walls.
Is this possible via backup and restore?

Thanks,
Nir

#22

Hello @nirgal,

Our team is working on a tool to migrate the Vera devices to eZLO, but we do not have an ETA yet.

You will be able to use your new eZLO controller in parallel with your Vera, and start migrating your devices manually and with time.

We apologize for the inconvenience.

#23

The working on it statement is something I got also two years ago - just go back in this thread.

I also found this thread:

https://community.ezlo.com/t/re-issue-adding-ezlo-secure-as-a-secondary-to-vera-secure/219800?u=nirgal

In that case I was told your team can do this for me - is this still the case?

Thanks,
Nir Gal

#24

Hello @nirgal,

Correct, but it apply only to the Z-Wave devices, the scenes and the other settings must be set manually again.

Let us know if we may proceed and we will create a support ticket for you and apply the process.

#25

Hello,

I would like, I guess I will get an email with the case ?

Thanks,
Nir Gal

#26

Hello @nirgal

Correct. Check your inbox, or spam folder, please.

#27

Hi,

I didn’t receive any email, checked my SPAM as well.
Can you sent another message via the case system?

We can also use my work email ( which I also use to open support tickets ):
nirgal@****.com

Thanks,
Nir Gal