Thanks again for your help. If I navigate to Account > Other Users, I am prompted to add the Vera 3 to my account and shows the MIOS login screen. I log in with my credentials successfully but then receive a dialog - unable to retrieve data, if the problem persists…
Using the command you provided, I see that both my old Vera 2 and the new Vera 3:
Vera 2 (decommissioned)
{"serialNumber":"13xxx","FirmwareVersion":"1.5.408","name":"California","ipAddress":"192.168.0.115","users":["myUserName"],"active_server":"fwd2.mios.com","forwardServers":[{"hostName":"fwd2.mios.com","primary":true},{"hostName":"fwd1.mios.com","primary":false}]}]}
Vera 3 (Upgraded and active)
{"serialNumber":"3000zzzz","FirmwareVersion":"1.5.408","name":null,"ipAddress":"192.168.0.69","users":[],"active_server":"fwd2.mios.com","forwardServers":[{"hostName":"fwd2.mios.com","primary":true},{"hostName":"fwd1.mios.com","primary":false}]},
One thing that is interesting is that the Vera 3 IP address is incorrect on the MIOS servers. My DCHP server assigns the address to my Vera using the MAC address so the Vera 3 is currently assigned 192.168.0.115 (the same as what the Vera 2 used) and not 192.168.0.69 - that was the temporary IP assigned until I replaced the Vera 2 MAC address on my DHCP server with the Vera 3 MAC address.
Does it look like the Vera 3 is using the proper MIOS servers? I am perfectly comfortable logging in via ssh and running commands to recover so if there is anything else I can inspect on the Vera 3 and report back here, let me know.