Yale Real Living touch panel do not turn on

Hello !!

yesterday when I came to home I try put my code but the panel do not lights on…

but if I try put the number touching where I think is your place the lock works and open…

someone with this problem ? and solution ?

thanks in advance…

I have a similar problem, in that the touchpad on my Yale lock is not responding or lighting up to touch at all. I’m just within the 1yr warranty period, so I contacted Yale and it looks like they will send a replacement lock, and you send back the defective lock.

Thanks Kyb2012…

this is one thing I do not want to read…

I will contact Yale…

regards…