February 1, 2023, 7:47pm
I have a number of water sensors scattered around the house, mixed brands. They all function, but for some reason they all have child devices. Each water sensor is duplicated.
Is there anything I did wrong here, just did a regular inclusion and all seemed well, till they started to multiply
February 1, 2023, 8:08pm
Each of my water sensors have a child temperature sensor
February 1, 2023, 8:14pm
Mine too, but these are arm/disarm that are labeled “water”
February 1, 2023, 8:34pm
@SaraV can you assist pls
Could you please share your unit’s serial number via PM to verify its settings?
Will keep updating you on this forum thread.
Thank you very much for the information provided. We have found three duplicate devices, all corresponding to Fibaro FGFS-101 flood sensors. Duplicate devices have been deleted without any problem.
Please feel free to tag me if you need further assist.
February 2, 2023, 2:34am
Is there something I did wrong? Is there something I could have done differently to not duplicate the devices?
You are welcome,
Most of the time, the appearance of duplicate devices is related to failures during pairing or sometimes they simply appear when the device loses communication with the controller. It is not usually related to user errors.
February 27, 2023, 7:34am
@Brayan_Arbelaez can you help opening a support ticket pls
We have created a support ticket for you in order to give you more personalized assistance. Please check your email inbox in the next few minutes.