Hi!
I’ve been having a problem for months where every 15-30 min my Ezlo Plus led will flash orange for several minutes.
When this happened the first time I opened a ticket and the tech took care of it right away…he said even though the iPhone Vera app showed that Wi-Fi was off, it was actually still trying unsuccessfully to connect which was causing the flashing orange led.
He went into the controller and turned WI-FI off and all was well!
Several months later this happened again and I re-opened the same ticket and asked them to just do what they did before.
As soon as that ticket went to the lvl 2 techs I stopped hearing from anyone…
So each week now for over a month I’ve asked them what the status is and whether they tried “just turning Wi-Fi off again like before” and they always respond “rest assured the ticket is still open…”
I’m honestly surprised at their lack of response on this as I’ve always received good support in the past.
SO on to my question…
It’s obvious I’m going to have to try and fix this myself so I did a search and found info on how to connect to the Ezlo Plus’ IP directly (not through ezlogic.mios.com) using root and then the pwd on the sticker.
When I try to connect to the IP (it’s set to static) I just get a “refused to connect” error…
Should this browser connection work or did I get bad info and I have to go the route of SSH and try to access some settings and the log that way?
Thanks everyone!
-Greg
Ezlo Plus
- Model: h2.1
- Controller ID: 90036612
- Uptime Info: 2d 12h 21m 36s
- FIRMWARE: 2.0.84.3159.12
- Advanced Scenes: 1.77