Veraplus Service Light Out

Vera Controllers, Services & Devices General Vera Discussions
1

Firmware: 1.7.5186
Ethernet: wired, static address

I can access Vera+ via Ethernet IP address and initiate all device commands.
Alexa and Android app cannot connect. Alexa says check internet connect, Android just twirls forever.
Have tried powering off and reset button.
My POP external IP has not changed, but would expect a reset to fix it in that case.
No other services requiring access via WLAN IP address are having problems.
No email that HA controller is down as I normally get if power or WLAN goes out.
This started at 6 pm EST 9 January 25. No network or power issues at that time (watching news on internet).

2

Hello @chrlsrchrdsn

We are currently experiencing a temporary server outage, which is affecting connectivity through Alexa and the Android app. This is also why your controller is not functioning as expected via these platforms.

Our team is actively working to resolve the issue as quickly as possible. For updates on the situation, please refer to this thread: Vera Servers are Temporary Down.

We apologize for the inconvenience and appreciate your patience while we address this issue.

3

Thanks for the info! Makes me feel much better!

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