VeraPlus, ERROR: Z-Wave network failed to go into learn mode. Please wait 1 min

I finally took the bullet and decided to fully wipe out my extremely problematic network of 80 devices. I factory reset VeraPlus and I want to start over, but every time I go to Exclude a device, I get this error - “ERROR: Z-Wave network failed to go into learn mode. Please wait 1 minute and try again.” Anyone know how to fix this?

I rebooted it and it worked fine.

Hi–

Until recently I hasn’t see the message “ERROR: Z-Wave network failed to go into learn mode. Please wait 1 minute and try again.” Anyone have a solution?

Z

I know this is old, but did you identify the root cause and corrective action? I have that right now but I think it may be an Intermatic device that Vera doesn’t play well with.

Reset Z-Wave Chip and after restore your last backup[quote=“chuck1026, post:4, topic:191271”]I know this is old, but did you identify the root cause and corrective action? I have that right now but I think it may be an Intermatic device that Vera doesn’t play well with.[/quote]

No idea what causes it and I was unable to fix it after quite awhile, plus I lost numerous devices after firmware upgrade. The solution was to have support move my firmware and saved configuration back to a previous version. Only then was I able to exclude and include a problematic device.

I’m having this problem after updating to 1.7.3015.

I’ve tried resetting the z-wave network, resetting the z-wave chip, restoring to factory defaults, and nothing seems to let me add devices :frowning:

Now restore your last backup with z-wave network[quote=“reardencode, post:7, topic:191271”]I’m having this problem after updating to 1.7.3015.

I’ve tried resetting the z-wave network, resetting the z-wave chip, restoring to factory defaults, and nothing seems to let me add devices :([/quote]

I’ve done that too :frowning:

Spent an hour on this tonight, still no luck. Will contact support when I get a chance.