Vera3 UI broken

HI,

Yesterday I had a power outage which lasted 3 hours. since then my Vera3 box has stopped responding.
The power LED is flashing very rapidly that it almost looks like as though its solid green, this happens instantly as soon as the unit is powered up. I have read that this is a symptom of the firmware being corrupt. There are steps to re-install the firmware but I am stuck at one of the first tasks.
the instructions say keep the Z-wave button pressed for 3 seconds after the unit is powered on, after this the USB1 led should start to blink. no matter how many times i try, i simply cant get the USB1 led to start blinking.

I truly am desperate to get this box back up!

Sups

Your best bet is to contact GetVera at support@getvera.com and ask them for assistance.

Turns out that the power cut did something odd the the power supply. The plug has a green led when plugged in to the mains, but when I connect it to the Vera box the led turns red. I powered up the unit using the battery pack, and all seems to work fine (phew).