Vera3 died. How to "exclude" my 60 devices from it

Community Playground General Discussions
#1

Hi
My vera3 died somehow… it’s like the ZWAVE emitter is no longer working? the zwave “led” on the controller won’t stay on, and my UI5 panel says “ZWave : Failed To Start” I tried a few things (like restoring a previous backup didn’t help… neither doing a Factory-reset… no luck it seems) I will continue to try a few more things like perhaps flashing the firmware but if you have any ideas, please help.
Anyway, I also thought that maybe it’s a sign that I should make the move to my Vera-Edge (UI7) (I bought it many months ago, but only been using it to test stuff) but if I decide to go that route, how can I “exclude” those device out of the dead vera3 so that I can include them into my vera-edge???.. Because I guess my 60 nodes are still assigned to my Vera3 and I won’t be able to include them in my VeraEdge???
Thx
Claude

#2

Any controller can exclude devices not joined to it. Just set the Edge into exclude mode and exclude each device. Then include them back to the Edge.

#3

UI7 will allow you to exclude a device when you try to add it if noticing the device is already linked with another controller and will run an exclude. After that you can add it normally.

I moved a rarely used plugin switch from my Ui5 Vera3 to my UI7 Vera3 to provide a ‘repeater’ for some of my sensors. Which is when I found the above behavior.

#4

[quote=“fouclo62, post:1, topic:188911”]Hi
My vera3 died somehow… it’s like the ZWAVE emitter is no longer working? the zwave “led” on the controller won’t stay on, and my UI5 panel says “ZWave : Failed To Start” I tried a few things (like restoring a previous backup didn’t help… neither doing a Factory-reset… no luck it seems) I will continue to try a few more things like perhaps flashing the firmware but if you have any ideas, please help.
Anyway, I also thought that maybe it’s a sign that I should make the move to my Vera-Edge (UI7) (I bought it many months ago, but only been using it to test stuff) but if I decide to go that route, how can I “exclude” those device out of the dead vera3 so that I can include them into my vera-edge???.. Because I guess my 60 nodes are still assigned to my Vera3 and I won’t be able to include them in my VeraEdge???
Thx
Claude[/quote]

Have you call support. I thought the same thing on my EDGE (z-wave took a crap) with a “Z-wave Failed to start” and it was all related to the latest updates and one device. They fixed it over the phone for me and I downgraded and havent had a problem since. There has also been other posts with same problem finding out one z-wave sensor was causing the problem. Don’t condem the controller yet.

#5

Thanks. I guess I could try them, although I’m not sure how much they still support us on UI5 / Vera3… we shall see :wink:

#6

http://forum.micasaverde.com/index.php/topic,33878.msg248800.html#msg248800

http://forum.micasaverde.com/index.php/topic,27518.msg196467.html#msg196467

http://forum.micasaverde.com/index.php/topic,17862.msg138983.html#msg138983

The last link also had similer problem but his was a loose z-wave chip. So a few more possibilities for you to look at.