Vera3 dead - other procedure to reinstall the firmaware

Vera Controllers, Services & Devices Vera Controllers & Cameras
#1

My Vera3 is dead. I have Power red, WAN green, Wifi red, Service green and LAN green. All other lights are off. Reset button don’t work. What could happened to my Vera3?

I have tried to follow the procedure described here:
http://wiki.micasaverde.com/index.php/Firmware_Flash_Vera3
but it doesn’t work. The Upgrade software doesn’t find my Vera3 unit.

Are there other options to reinstall the firmware and recover the unit? Any help is appreciated.

#2

The best thing to do is have Customer Care try to resolve this for you. Please email support@getvera.com and feel free to CC me. If you can access the UI via the local IP address please enable remote access by going to Settings–>Customer Care and include the code it generates in your email.

#3

This worked for me … Vera support sent it to me …

#4

Me as well. Just did it.

#5

I’ve tryed that but after telnet IP system show “port 23 cannot be accessed”

Any suggestions?

#6

After a lot of poblems I could finally initialice my Vera3 and get ir recovered before the firmware ugrade.

My question now is if that firmware is correct and I had badluck during update? Or newest firmware realice has a problem?

A soon as I could enter to dashboard, system redirect me to update firmware page, again… of course I didnt update it.

Thanks