Dear Community,
We would like to inform you that a scheduled maintenance will take place tomorrow at 10 AM EST on our servers. This maintenance is part of our ongoing efforts to improve the performance and reliability of our services.
During this time, some users might experience temporary disruptions or limited availability of our services. The following Vera controllers could potentially be affected:
- Vera Legacy
- Vera Edge
- Vera Plus
- Vera Secure
We are taking steps to minimize any potential impact and appreciate your understanding and patience as we work to enhance your experience. If you have any questions or concerns, please feel free to reach out.
Thank you for your support.
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Dear Community,
We’re pleased to inform you that the scheduled maintenance on our servers has been successfully completed, and all systems should now be functioning as expected.
If you are still experiencing connectivity issues or intermittent performance with your Vera controller, we recommend performing a power cycle to refresh the connection. Here’s how:
- Unplug your controller from its power source.
- Wait for 10–15 seconds.
- Plug it back in and allow the system to reboot fully.
This simple step often resolves connectivity issues.
If you continue to experience issues, please don’t hesitate to contact our Customer Care Team:
Phone: (866) 966-2272
Email: support@ezlo.com
Thank you for your patience and understanding during this maintenance period. We’re here to help ensure you have the best experience possible.
Warm regards,
JonathanB
Ezlo Staff