Vera Please fix your uncontrolled addition of non existant devices! (Phantom)

For over a year now I keep getting the devices in my UI. They are a complete nuisance and ridiculous bug!

100% totally agree with this… Here’s my laundry using the latest firmware for a Vera3.

Yes please. I have a smoke detector now. I never bought one :o

I have 14 motion detectors, 1 smoke detector and more _Appliance Modules than I can poke a stick at.

Call to Vera support results in them simply hiding the device from the device screen. They can’t even (or are too lazy to figure out how) remove them. They end up showing up in different areas.

I went through the trouble of deleting them. The smoke detector came back the rest are still missing for now.

(sigh) I was afraid of that…

I think I had around 30 phantom devices and most of them would not go away when I deleted them. So I did a factory reset and started from scratch. My VeraLite had been getting very slow, but it was noticably snappier after the reset. I immediately took a complete back up of the system after I reconfigured it. So unfortunatly my solution is to periodically wipe everything and restore the backup. I would seriously consider dumping my vera if it didn’t integrate so well with Tasker.

You can call vera and they will remove them for you.

Not mutch of a help.

Complaining here will not get Vera to fix things …
Members here may be able to help you work around problems.

If you want things fixed call there Support lines or contact them via their Social Media presence.

If I was associated with a company that really cared … I’d be watching these posts like a hawk … Think maybe you’ve just highlighted the problem …

I think you don’t know who MIOS/VERA is catering too. A hint: It’s not so much us on the forums.

Also there is about 2 people that watch vera forums and their social media when they have a chance. There is alot more (maybe double? LOL) in their support/call center.

I was also a victim of this issue on my Vera Edge and was unable to delete the phony devices. Every time I tried to rid my configuration of the ghost devices, they would show up again with a UI refresh. I did come across a post, and sorry I don’t recall where or I would give them props here, in which I found the trick to actually getting rid of the imaginary devices to change their Parent ID to 1 and then delete the fraudulent device. After deleting the fictitious devices the way I mentioned previous mentioned the impostor devices have yet to return. I suspect the sham devices might return again when I add another actual device as that is when the concocted devices showed up the first time. The other weird thing I noted about the issue is that, for me at least, the devices in sheep clothing would always show up on the same, one of two, thermostat devices I have created.

A quick ‘poll’:

Are you using a Vera Lite, Edge, 3, etc.?

When are the phantom devices created?

The reason I ask is I had similar issues adding Aeon Gen5 Multi Sensors to a Vera Lite but they went away when I switched to a Vera Edge. It also eliminated the failed exchange of security credential warning.

I was just hit again and in one swoop I have 12 imaginary new motion sensors and 1 smoke detector. The smoke detector and 3 motion all are now a sub of the same thermostat as before and the other 9 motion sensors are now subs of one of my Aeotec 6-in-1 Multisensor.

This time the devices showed up when I created embedded child devices in the Harmony remote plugin. I hadn’t done that before as the Harmony device was added after the first bunch of times devices just appeared.

Pain in the butt.

[quote=“wizard76, post:15, topic:190099”]A quick ‘poll’:

Are you using a Vera Lite, Edge, 3, etc.?

When are the phantom devices created?

The reason I ask is I had similar issues adding Aeon Gen5 Multi Sensors to a Vera Lite but they went away when I switched to a Vera Edge. It also eliminated the failed exchange of security credential warning.[/quote]

I have had problems with MIMOlite on Vera EDGE

Phantom devices found today: 4 motion sensors and 1 smoke detector.
I do have Fibaro multisensors and First Alert CO/Smoke detector. Info just to see if there is rhyme of reason to the phantom devices.
Running on Edge and 1.7.1598

I’ve got a Qubino relay creating 10 motion sensors each time.

I can re-configure and they disappear for a few days then slowly take up residence again.

I have the phantom motion sensors (and smoke sensors) problem, too. They show up as child devices of two Aeon Smart Switches (DSC06106).

This has been happening for months. The counts of the phantom devices keeps growing over time (had 13 motion sensors and 2 smoke sensors just now).

I tried the “configure node” trick of a previous poster (clicking on Devices, picking the smart switch device, then Advanced, then Commands, then “Configure node right now”. Doing this caused all the phantom devices to disappear. Thank you for that tip!

– Mike