Vera not responding.

Community Playground General Discussions
1

Anyone know what to do from here?

Trying to connect locally and get:

Version: 1.0.996
Checking internet connection …
Loading timezones.json …
Loading local database …
Loading sysinfo …
timezones.json loaded
Internet check status: ok
sysinfo.json loaded

Communication error while retrieving local database.

SSH’d in and issued a reboot, problem still happens.

Going to try a power down restart when I can get in front of it in about 1hr.

2

Took a couple of power down / up / double tap of reset to get it going again.

Anyone have any thoughts on this or any way of a remote reset?
Having to have physical access to vera to reset is a bit of a pain.

3

Was your unit working fine and then just stopped? Did you do anything prior to the unit not responding?

  • Garrett
4

It looks like an firmware upgrade gone wrong.

If it is upgrade once more without saving your setup. That usually fix database errors.

Regards
Morten

5

No recent firmware update.
Only recent change was a new scene several days ago.
Was working fine after that.
Vera is not on a UPS, just a line conditioner. Possibly a momentary power loss could cause this?
Noticed it wasn’t responding when I didn’t get a notification for a certain door code getting entered.

Would be nice if there was a way to recover from that sort of error remotely, either through findvera.com or SSH. Some sort of way to force Vera to load a previous backup.