Vera Mobile for Android version 7.40.337 is totally broken

trygve · February 14, 2020, 10:58pm

I just got an update of Vera Mobile to version 7.40.337 and its totally broken. All the devices I had on the default frontpage is gone. Under devices all devices lists but they are just grey with spinners running which never stops. Iow; now I can’t control anything.

I’ve tried to kill and restart it, logged out and in again and cleared cache but still broken.

This is on an Samsung Galaxy S10 phone.

Is there a way to downgrade?

Rodger3876 · February 14, 2020, 11:38pm

Keeps crashing for me? I will start but soon as I go look at devises it will crash?

Nameless · February 15, 2020, 1:48am

I lost all my favorite devices in the regular dashboard with the update. They appear in the new dashboard, though. Devices menu is slow now. I rarely use the app and will less now.

tomtcom · February 15, 2020, 4:02am

Yep, the update ruined the app. Force stop and clear cache and data helps for the device listing page but not favorites in the dashboard.

w1ngz · February 15, 2020, 4:25am

Just another ‘me too’ post.
On my Galaxy S10e, crashes on Devices.
Clear cache, clear data, uninstall, reinstall, restart the phone… still crashes.

MCakan · February 15, 2020, 8:05am

Hi, Thank you for reporting this. We’re preparing a new build as we speak and we’ll release it asap. We will post it here once the build is out.

Oana_Morariu · February 15, 2020, 9:21am

Hi,
We made an update to the previous application, but with a bigger version than the current one to overwrite the apps that received updates - 7.40.344. Thank you for your support, we will be back as soon as possible next week with a new version.

thorazine · February 15, 2020, 10:37am

I have the same problem on Samsung S7.
Web access works fine, but the app is useless right now
How can I downgrade?

EDIT:
I’ve just removed the app and reinstall it from Google store, and it works (for now

stewpot100 · February 15, 2020, 3:12pm

Same problem here… Vera Mobile apps on both Samsung tablet & phone are faulty since upgrade. No favourites showing in main dashboard and scenes / operation seems very sluggish…

Update: I also removed & reinstalled app… Now seems to be OK, so must have just been the upgrade process that failed.

Nameless · February 15, 2020, 4:14pm

I found an update for Android this morning and it’s working again. Very weird.

rotbard · February 16, 2020, 11:58am

same…7.40.337

thorazine · February 17, 2020, 7:58pm

Well, this problem returned. I can see empty new dashboard screen and only some devices in old dashboard screen. Everything works fine using web access.
So what should I do? Reinstall again?
Is this normal to reinstall app every day to make it work?

thorazine · February 21, 2020, 9:07am

Since there is no new info when (or if at all) Vera Mobile will be fixed, some example how it works for me.

So here are my heaters - as you can see, two of them are “on”.

So are they really ON?

PS> Next time I will write about totally different temp readings in Vera Mobile and in webgui. But I need to take screenshoots first.

trygve · February 24, 2020, 6:35pm

Any work being done in fixing the current app which broke two days ago? Ref: Vera Mobile for Android version 7.40.347 is again totally broken - VeraMobile - Ezlo Community

Jacoblair · May 16, 2020, 12:05pm

Maybe Vera is no longer suitable for your Sumsung Galaxy s10 device. I downloaded it, and it still works normally