For the last few days my Vera Edge UI7 is giving me the following message “Luup engine is taking longer to reload” and I can’t log in. The Vera Edge itself seems ok wil all the lights on except for the zwave light which is turned of.
I used the information available on the forum and logged with Putty, gave the recommended commands and Vera immediately starts to work. However, for some reason I can not understand, it then stops again (I haven’t been able to understand if there is a pattern or a reason).
Is there any way I can go and look into log files or some other way to check for a possible reason? This is becoming very annoying because I never know when my Vera will work or not.
I’m runnning Vera Edge (European edition) with the latest firmware (as of today): 1.7.1598
Gregl, it happens both ways, when I connect at home using the internal IP address as well as when I try to login from home.getvera.com. Whenever the problem shows up, it stops working no matter how. The only way to solve it is accessing Vera using SSH and give the documented commands.
I don’t know yet what is the trigger for this situation. If I’m away from home for 3 days, it keeps running, but whenever I’m back for some reason, after a while it “breaks”. It looked to me that the problem was related to the iOS official Vera app, but even if thats the case, it does not break every time.
I would like to find the trigger for this. Does anyone have any clues where I can look for info?
Can you fill out the form below and send us a trouble ticket ?
Be sure to include your Vera unit serial number and the tech support access code. You can enable it by going to Settings > Tech Support and then clicking on the Enable button at the bottom of the page.
We’ll look into it right away and get back to you shortly.
i see /ezmi and /etc/cmh contain the same files. i assume they are the same files just in 2 different mount points. here’s the list … is there something specific i can delete?
thanks. I got this above in an email be did not receive any other information. I replied with another email address to use. I don’t seem to get support emails at my normal email address.
I do get these community emails.
So he told me to add the switch once it was all up again and it’s back to