Vera Behind a Dual Port Firewall

Hello,

I have a new Vera behind a load balancing firewall. I do have a rule established to do strict binding of the Vera’s IP Address to only one of the WANN ports (just in case). I also have port 22 (SSH) open on TCP and UDP.

Whe I login to FindVera.com the pages tell me there is a communication error. I am able to access the Vera locally using its IP Address. I do see where the configuration of the Vera is backed up on the FindVera.com site – so some communication is happening.

I have “Tech Support” enabled under the Advanced Configuration pages.

Please let me know if you have any suggestions on how to trouble shoot this further.

Thanks!

The FindVera.com functions are working now. Apparently the unit needed to run overnight, or perhaps it takes a while for the registration process with FindVera.com to work.

Regardless, it is working now!

Thanks!