vera alert not working when switched to new phone

I recently changed my android phone (now using lolipop). but when I installed vera alert I cannot get it to work anymore. it is a new device identifier and I changed the setting on the vera alert app on MIOS and re-registered. but still not working.

appreciate anyone’s help and suggestion. thanks

Found the solution with help by Vera alert developer. They were great

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Sprint is dropping its’ WiMax come November and I will be forced into a new phone seeing as how this affects my Motorola. What problem were you having specifically /and solution…

Maybe you can save me and others an email to a tech