everything was fine (running original version (1.06 I believe) then I saw an upgrade to UI2 available…did it…now under devices I only see unassigned devices and after I assign them I cannot change names or attributes as the only place I can see them is under the dashboard. Also, I have no options to reset the Z-Wave network or anything else
any ideas? help?
Did you reload your browser’s cache (ctrl+F5)? Can you take screen shots and email them to support [at] micasaverde[dot]com
I did the old “first birthday” - reset to factory defaults and reloaded again (twice) - for whatever reason it seems to have been the ticket…I am just cleaning up the z-wave network at present
thanks!
You should never have to do a factory default reset. You do need to clear the browser’s cache for each update, but you should never lose your data. If you do, can you submit a trouble ticket in the future before doing the factory reset so we can see what went wrong?
To add clarification for other users, you shouldn’t need to do a reset when UPgrading, but you do need to reset if you’re DOWNgrading.
I did clear the cache more than once - had the same issues with IE and Google Chrome browsers
I am just glad to be back up & running - really like and rely on some of Vera’s features…
I will, most definitely, submit a ticket and track from now on