December 2015 Quotes from that member: “I saw a post from a new user that didn’t know how to open ALTUI from the MCV UI. That’s not intuitive…”. “There are items on the Options screen that I’ve never used, and don’t really understand…”. “Could you have a question mark next to the different options names, linked to a help or explanation text box?”. “I’m still not sure when or if I should save or clear File DB.”
Well, here it is 2017, and new users remain in the same almost impossible situation as in 2015. A sincere “thank you” to those that gave me a meaningful helping-hand – not difficult at all to access the ALTUI software – when one precisely “unveils” the few steps it takes to get there.
So now I’m ready to add my first device via ALTUI: I study its “add device” window, I search the forum, I search Google, no meaningful how-to directions can I find!
And you expect me to make a donation to this project – hoping that some empathetic folk will help me from time to time!
I continue as a programmer/analyst for 25+ years, and, with my own successful consulting firm. In addition, I’ve download and utilized at least 100 shareware programs over that span of time.
Therefore, I am absolutely certain that – even if I persisted – it would take me a totally unreasonable amount of time to successfully operate even a portion of this software. Just imagine: if I did struggle through and succeed, do you really believe I’d be in the mood to make a donation!
And – you’re thinking “revenue” – from new users!
Please don’t point me to that “read me” file. Those are mostly tech notes presented in a fashion that’s hardly suitable to someone who is completely new to the software, or, with little technical experience.
I’ve spent time to write this post to relieve my frustration – because I sincerely believe you to have a fantastic product – far, far superior to UI7.
Sadly, you are so focused on future development that you’ve lost sight of the many treasures you’ve already developed – and, could have effectively introduce to new users thru the typical “Users Guide”. They, then, would be happy to offer the very continued donations you seek.
You need not bother to reply. My analysis is correct. And, I won’t be returning anytime soon to reconsider ALTUI.