I have just bought a house and the previous owner has left a Vera Plus and I can see linked to this are dozens of lights around the house.
I have registered an account and can see the controller but is permanently says “offline” but all the lights are on and I can see it is listed as an ethernet connection on the router. Ideally I would look to control via google home and when I open this I can see all the lights listed but everything is offline.
Vera support have suggested doing a factory reset - but if I do this I am concerned we will not be able to reconnect to the lights, as we don’t have any codes or instructions for these.
I apologise if this a really stupid question - but I am new to this and don’t have a clue about how to get started, the previous owners haven’t been able to assist, other than releasing control of the Vera allowing me to connect it to my account.
Do I need to do anything to get the controller to work - other than link it to an account (as well as plug it into power and the internet router)?
Can you move into a house and take over someone’s controller and scenes - with a new account and ISP?
If I do a reset is it easy to see and link all the devises ?
Hope someone here can offer some assistance