Service Led is off

Hello,
Yesterday I noticed that I have no connection to Alexa, and I saw the service led is off.

Is there a problem with the servers in Europe?

Thanks,
Nir

Hello @nirgal,

Thank you for reaching out.

Yes, we are currently experiencing a temporary server outage, which may be affecting your Alexa connection and the status of your service LED. This issue is not region-specific and is impacting multiple areas, including Europe.

Our team is actively working to resolve the issue as soon as possible. For updates, please refer to this thread: Vera Servers are Temporary Down.

We sincerely apologize for the inconvenience and appreciate your patience during this time.

Thanks for your update