Got this all figured out! Posting my solution if anyone has the same issue. lots of confusion with transfer from ui5 to ui7. Here is what I did.
these are just my preferred settings on the app but i am including them here as well if anyone would like to use this configuration
(first make sure you have ui7 fully updated, this is in settings > firmware in your vera, click upgrade)
- log into cp.mios.com account
- changed all user info to void@void.com etc to avoid any duplication of notifications etc.
- go to users and remove vera from account (this will stop it from picking up the old IP that no longer works in autoconfig)
- go to home.getvera.com and log into or create your new account (you can use the same username as your old cp.mios.com ui5 account as it appears they are totally unrelated)
- set this up as normal
- uninstall whatever authomationHD app you have (i was using the version from google play and this would not work for me)
- install the newest beta app, 3.3.1.4, download link - https://drive.google.com/file/d/0B5d_AVk_5HmgSEZqM05UREFjVmM/edit?usp=sharing
- determine your relay server by taking your phone off of wifi and going to home.getvera.com and logging in
the url will be https://vera-us-oem-relay11.mios.com/blahblah or similar, make note of the first portion of the URL
- start app, skip the auto config, it wouldn’t let me type in the fields, maybe this is because of my 3rd party keyboard app? unsure
- enter your configuration settings as follows
[ul][li]Vera name as set in Users & Account Info > Unit Settings[/li]
[li]home.getvera.com username (NOT cp.mios.com one)[/li]
[li]home.getvera.com password (NOT cp.mios.com one)[/li]
[li]relay server from step 8[/li]
[li]relay server from step 8[/li]
[li]relay server from step 8 with the last 2 digits are changed to 31. I am a little vague on this but that’s what was auto populated on my device, i hope this works for you[/li]
[li]your vera local IP (begins with 192(do not try to find vera external IP for this, that is incorrect)[/li]
[li]3480 (note, i set my router up to forward this port, not sure if this is required)[/li]
[li]connection type remote[/li]
[li]check off MMS and Auto Connection Switching (the MMS i believe is what was causing my problem. check it off even though you have ui7. this option is not available in the google play app version, you must have the beta version installed)[/li]
[li]temp unit to your preference mine is fahrenheit[/li][/ul]
- now everything should work, no matter if you are on your home wifi or away from the house!
my preferred app settings are included here as well if anyone would care to use, this seemed to perform the best for me
under connections -
check auto refresh
check refresh on resume
under application settings -
set default tab to devices
set tab style to icons & text
set default panel to devices
set device style view to compact tiles
un check both vibrate settings (i had to reboot my phone to get this to take effect)
turn your wifi on and off and confirm that everything works correctly
back up your settings
and everything should be good to go!
one other thing, i found that if you long press on a device, you can hide sensors that you dont want to see, and can re name your items within the app to your preference. This was useful to hide my garage tilt sensor that i am using with the garage door vera app plugin, and to be able to display all my devices at once, but keep them grouped with alphabetization.
hope this helps anyone who may be having issues.
Thankyou again sir for your wonderful software! please let me know if you have a donation link anywhere.