Good afternoon all,
My whole home is automated with 40 or so GE/Jasco/Engligten switches that you typically find at Lowe’s. Most are the simple on/off switches, a few dimmers, a few motion sensor switches. Most are of the older variety pre “QuickFit/Simplewire”. They’ve gotten harder to find recently, as I believe Lowe’s has discontinued their Iris home automation. Most of my switches were installed just under 3 years ago. Some are a little older than that and used in my old home.
Over the past year or so, I’ve had multiple switches fail with what I call the blue LED of death. This happens usually after a brief/very short power outage. They’ve all been the older variety, simple on/off swiches. I’ve had 3 die over the past two weeks. Prior to that, I had 5 others die.
I called GE/Jasco to ask about why this happens, and if there was anything I could do to prevent this. The response I got was “yes, we are aware of the issue; no, we don’t know why it happens; no, we don’t know what to do to prevent it”. The tech support was a little rude about it and really couldn’t offer me any other explanation.
Has anyone else experienced this sort of issue with these switches? Are any other brands more reliable?