Receiving E:VeraConnect.VeraGateway:FromString at 1 minute interval

Apps & Remote Access Vera Concierge
#1

Does anyone know how to correct this error or ideas to debug it? I’m seeing it in my log file about every 1 minute.

Thanks,
John

Dec 29, 2017 4:06:23 PM I:VeraConnect.VeraGateway:URLConnection:https://fwd6.mios.com/<user_name>/PASSWORD/<vera_SN>/data_request?output_format=json&id=user_data2
Dec 29, 2017 4:06:25 PM E:VeraConnect.VeraGateway:FromString
Exception:org.json.JSONException: A JSONObject text must begin with ‘{’ at 1 [character 2 line 1]
org.json.JSONException: A JSONObject text must begin with ‘{’ at 1 [character 2 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:451)
at org.json.JSONObject.(JSONObject.java:195)
at org.json.JSONObject.(JSONObject.java:319)
at com.rtsservices.veraconnect.access.VeraGateway.FromString(VeraGateway.java:56)
at com.rtsservices.veraconnect.access.UI5Gateway$UI5VeraAccess.FetchJSONURL(UI5Gateway.java:158)
at com.rtsservices.conciergeserver.VeraService$VeraChannel.run(VeraService.java:165)
at java.lang.Thread.run(Thread.java:748)

#2

It will probably go away … it means your Vera is down or maybe restarting.

#3

Hi Richard,

Thanks for your reply. I’m sure that my Vera is up and running and no reloads are occurring. I do have a very large network…

Any thoughts on how I might be able to debug?

Thanks,
John

#4

Also, it looks like this may have something to do with VC switching to fwd6.mios.com

Jan 21, 2018 12:05:24 PM I:VeraConnect.VeraGateway:URLConnection:http://<VERA_LOCAL_IP>/port_3480/data_request?output_format=json&id=lu_status2&DataVersion=553439384&LoadTime=1516553439
Jan 21, 2018 12:05:26 PM V:VeraService:ParseLuStatus:19
Jan 21, 2018 12:05:59 PM I:VeraConnect.VeraGateway:URLConnection:https://fwd6.mios.com/<VERA_USER>/PASSWORD/<VERA_SN>/data_request?output_format=json&id=user_data2
Jan 21, 2018 12:06:00 PM E:VeraConnect.VeraGateway:FromString
Exception:org.json.JSONException: A JSONObject text must begin with ‘{’ at 1 [character 2 line 1]
org.json.JSONException: A JSONObject text must begin with ‘{’ at 1 [character 2 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:451)
at org.json.JSONObject.(JSONObject.java:195)
at org.json.JSONObject.(JSONObject.java:319)
at com.rtsservices.veraconnect.access.VeraGateway.FromString(VeraGateway.java:56)
at com.rtsservices.veraconnect.access.UI5Gateway$UI5VeraAccess.FetchJSONURL(UI5Gateway.java:158)
at com.rtsservices.conciergeserver.VeraService$VeraChannel.run(VeraService.java:165)
at java.lang.Thread.run(Thread.java:748)

John

#5

The error is actually coming up because the VCS is attempting to connect to a secondary powered off Vera3. The MiOS user I was using for the integration was actually part of the secondary Vera3 at one time. I verified that that user did not have access to the other Vera3.

I completely removed VCS and reinstalled it using a new MiOS user that only has access to my primary Vera3, the messages are still appearing.

Any idea as to how to eliminate the secondary Vera3 from VCS?

Thanks,
John

#6

I’m getting the same error, reported it a few days ago.

#7

I found that I had to leave my second Vera3 not only powered on, but I also had to add the newly created MiOS User to that unit. If I do that, I do not get errors.

Any ideas on how to exclude my second Vera3 from VCS?

Thanks,
John

#8

From Cloud based Vera Concierge … go to your Home accounts … you can remove that Vera.

#9

I have done the following:
Removed my integration user from my second Vera
Powered off my second Vera
Removed my second Vera from “https://veraconcierge.appspot.com/web/Account” under Associated Vera Controllers
Restarted my local VCS
My Seconds Vera still shows up under Vera Devices on my local VCS and I’m still receiving the error.

Any idea?

#10

Richard,

I still cannot get the second Vera removed, no matter what I try.

Any other ideas?

John