[quote=“James92TSi, post:154, topic:185402”][quote=“lingerba, post:141, topic:185402”]I couldn’t wait for the reply.
So I went for it and I had success, ;D 8)
here is what I did:
[ol][li]Completely uninstall the existing Honeywell TCC Plugin.[/li]
[li]Install all of the files form the file called “Version 1-0 RC.zip” that is on page 7 of the above referenced thread or here: http://forum.micasaverde.com/index.php?action=dlattach;topic=29938.0;attach=21790[/li]
[li]If you need help on how to install these files, the instructions are on page 2 of the above referenced thread or here: http://forum.micasaverde.com/index.php/topic,29938.msg212975.html#msg212975[/li]
[li]Reload luup[/li]
[li]Open your new device and provide your Honeywell TCC login credentials. Make sure you can successfully log in.[/li]
[li]Manually enter your Thermostat ID numbers. If you don’t know these, you can get them from going to www.mytotalconnectcomfort.com, login and select one of your thermostats. You will see a 6-digit number at the end of the URL on your browser. This is the Thermostat ID.[/li]
[li]After you enter these numbers in and click the Update IDs button, the thermostats will be added. Please note that in Vera, the Thermostat names will just be the ID numbers, but you can manually change this.[/li][/ol]
Overall, this version of the app works fine. It is a lot more “manual”, than the other version, but it gets rid of the error message and will work fine for those who didn’t already have the app set up when the issue started. Also, this version of the app is limited to 3 Thermostats…just be aware of that if you have more than 3.[/quote]Total Vera noob here (just received my VeraEdge today).
This app is one of the things I had my eye on when researching automation and it’s sad to find out it’s no longer maintained. I’d really like to be able to push some setpoint overrides on “away” status, while keeping the regular “occupied” schedule within native realm of TCC & thermostats.
I initially installed the app store version of this, and ran into the same error message as the last few posts. Searching the error led me here. The app would login to my TCC account but would not list any thermostat devices.
I followed the instructions quoted above to install previous version of the app manually, and am unfortunately stuck.
I have files installed, parent device created, and have entered the thermostat IDs for my two t-stats, causing the app to create two child thermostat devices. Unfortunately the Vera is not pulling any info from TCC regarding either of the thermostats - it shows 0*F setpoint, mode:off, fan:off for both units. There is no log activity showing under either unit.
I don’t even know where to begin with looking at event logs on this device or other troubleshooting. I’m a 15 year IT pro but this is all new to me - so if anyone could give me a pointer or two on troubleshooting this configuration, I might be able to fix it. 
Any help would be most appreciated!
Edit to add: due to a LAN settings fiasco I ended up factory defaulting my Vera and reinstalling this as the first plugin on the new install. Same behavior. The app says it is refreshing every 5 minutes (I have tried adjusting the refresh timeout variable down to 60 from 300 and it seemingly has no effect). The thermostat devices are not showing any data for current setpoint, mode, fan mode, or indoor temp. I attempted to change setpoint and mode in Vera and did not see any change on Honeywell’s website or at the stat.
Logfile has some errors… I can’t attach here so here is a google doc.
https://docs.google.com/document/d/1YjrX4r1ssRkDxrlQLm3LR_RrVQEOQBCEF-q1dk4Lk_w/edit?usp=sharing[/quote]
Open the device settings for the plugin and go to the TCC Setup page. It shows “authorization status”, that should be “Successful”. Below that, where you enter your thermostat IDs, to the right of each one should be details of when it was last refreshed. For example, mine says, “Successful Refresh: Mon, Aug 31, 08:20:34 AM”. If you aren’t seeing “successful” in both of those locations, something is wrong with your login credentials and/or thermostat IDs. If they are both successful, then I am at a loss for what the issue could be.