No Notifications with Kwikset Lock

Community Playground General Discussions
1

I set up my Kwikset lock to send me a text when a “pin number is entered”. I use to get them, but I can not get them to work at all. Its sends me a text when someone pushes the “lock” button, but not one the door is unlocked. I have put it for “any” code, left it blank and I even made a notification for all 5 pin numbers I have, but wont send me anything.

I just want it to sent me a text every time some one enters a pin and unlocks my door. ???

2

Same problem here with a Schlage Link lock

3

I also have a Kwikset lock. The notification is working well when unlocking.

What is your Vera firmware ? Did you change something recently ?

4

“You are running the latest version: 1.1.1234 .”

No changes except the latest firmware.

How do you have your notifications set up? Do you have it set up for all your pin numbers? Did you leave the box blank?

5

I’m with 1.1.1047

So you upgraded to 1.1.1234

Does this upgrade seem to match the date when you lost the notifications ?

6

It could have been. I upgraded but then I did not use the front door for a while so I am not sure if they are related.

7

When you ask for notifications on a device, Vera will log all event on the event tab.

What do you see in this tab ?

8

What tab is that? Log tab? Nothing in the log tab.

9

Yes, in the Device (Kwikset lock) device Log tab.

You have an image of the Notification tab to show here ? Anyway, if it was working, and stopped working, so it is useless…

Again seems to be related to the upgrade. As mentioned earlier, I also have a Kwickset lock and the notifications works well.

Someone more “senior” could maybe comments…

10

Any one have any help for me on this? Still not working. Do I need to reset? :-X >:(

11

You could try a “configure node now” from the settings tab of the log to see if that would help! Or exclude it and try to add it again!

12

Did anyone find out why the notifications do not work. Mine worked and now do not ???

One the main reasons I installed it was to find out who was going in and when and now all I am being told is when the door is opened and when it is closed.

I have checked the log tab and this is now empty whereas before it was not.

I am no located near to the lock at the moment so a remote solution would be appreciated.

Thanks.

13

Put me in the 'me too!" camp. I am not receiving notifications for any schlage lock events. I have opened a ticket with MCV, called and sent 2 emails over the course of 3 weeks without a response.

14

@Obeewan

Maybe of you have an iPhone you could try Prowl…

Prowl allows for user defined pushmessages.

[quote=“OB1, post:12, topic:168141”]Did anyone find out why the notifications do not work. Mine worked and now do not ???

One the main reasons I installed it was to find out who was going in and when and now all I am being told is when the door is opened and when it is closed.

I have checked the log tab and this is now empty whereas before it was not.

I am no located near to the lock at the moment so a remote solution would be appreciated.

Thanks.[/quote]

15

Yes, growl is an option; however, one of the features of Vera is notification support. Personally, I think the fact that Vera is so extensible is one of it’s market differentiators. That we ‘can’ use growl is a benefit of that extensibility. However, if Vera has native support for notification, I think that if issues exist, that they should be addressed. I like having the option of using alternative methods for functionality, however, I shouldn’t be required to use alternative methods if the primary feature set supports it.

16

Sorry to revive an old thread, but I seem to be experiencing this exact issue with a much newer firmware version: 1.5.408. Did this ever get fixed? Anybody have a resolution?

Every single possible trigger works with my Kwikset lock except for “a pin code is entered”. I’m currently dealing with this by using “door is locked or unlocked->door is opened” in lieu of “a pin code is entered”, but that means the lights turn on when somebody is manually unlocking the door to leave.

17

Mine is still working fine. No problems here