New devices sprung up

Community Playground General Discussions
#1

I’ve had a number of new devices turn up inside a room. I logged into the UI after a week or so, and i have 10 new motion sensors, as per the screen shot.

i’ve tried to delete them but it’s not working, even after reboots and trying one at a time.

Any ideas where they’ve come from, and how to delete them?
This is on the VeraEdge, running 1.7.1320.

I haven’t added any new devices recently, and the Edge hardly has any devices on it so it’s not stretched.
I’ve seen this a few years ago on UI5 and my Lite, but not where it put the devices into a room.

thanks.

#2

This is a common issue. Call VERA and they can remove them (well it seems they just hide them)

#3

Thanks.
Emailed support, will see what they can do. Hoped that these kind of things would be fixed if it’s a common occurrence.

#4

I had similar issues with my garage door tilt sensor. It kept replicating itself with these _Motion Sensor devices. Eventually they went away and haven’t returned after I deleted them. (Now that I say that, watch them pop back up…)

#5

I have this problem too. As I have not been able to delete them myself I have to contact support every month or so. Really annoying…
In my case it seems to be a Qubino switch creating them, but Vera support told me they could not see why the additional devices appear since logs are only stored for 5 days or so… Considering their support response time and the fact that I don’t monitor the UI every day it is not likely they will be able to use my logs to solve this puzzle…

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