My Vistacam PT is DOA

I’m trying to complete the Vera setup but the camera dead. I connect the camera and just the front light is on. No self test, no Ethernet yellow light blinking, nothing. The router does not create a new IP for the camera. Is like the camera can’t be connected. I contacted Vera Support 3 days ago but nothing. Also the reset bottom (20+ seconds) does not works. Thinking about returning the vera system back. :cry:

RMA was completed! I think I will go with analog camera security system (DVR).

One of mine seems to be loosing connection daily, both through vera as well as directly through the IP UI. rebooting power seems to reset it for a bit… then gone again. any ideas? RMA?