Multiple Alerts Firing

Apps & Remote Access VeraAlerts
1

Hey Team -

I’m not sure this is a VeraAlerts issue or not but thought I’d start here…

I’m in a situation where, when someone unlocks my Schlage BE469, I get multiple alerts sent to me. The count varies from 2 to sometimes as many as 6.

My setup is very simple:

  1. VeraPlus UI5
  2. Notifications setup on the Lock Device.
  3. PIN Code #X is entered on Front Door Lock sent to two recipients.
  4. Custom text in VeraAlerts (email sent via GMail account)

Thanks!

2

I’ve had the same issue with mine. Do you have anything else firing off at the same time? (E.G. Other scenes, maybe a light turning on, etc).

I also deleted and re-added my lock and it seemed to work better.

3

[quote=“edgebinary, post:2, topic:192755”]I’ve had the same issue with mine. Do you have anything else firing off at the same time? (E.G. Other scenes, maybe a light turning on, etc).

I also deleted and re-added my lock and it seemed to work better.[/quote]

I’m not willing to delete and re-add my lock just yet. That always seems like a pain for this lock. Plus I will lose my PINs, notifications, and other automation configurations, etc.

Interesting question though… I DO have scenes firing. They run a Sonos command that says “Welcome home, XXXXX”.

4

I’ve got the same issue, since moving to veraplus. Excluding and re-including didn’t solve it.

So weird.