Missing archived images (and video)

I set a camera to take pictures from a motion sensor trigger, as well as several seconds of video (“Number of seconds to archive the video after the sensors(s) are tripped”) The camera is properly configured with MAC address added to settings.

Yesterday, there were several pictures taken based on this rule. I saw them in the archives. Today, they are no longer there. When I click on yesterday’s date, I get “No camera archives for selected interval.”

They are also not in Account > My Alerts and I have unchecked “Unread Only” setting, no joy.

Lastly, I have never seen the video anywhere. I am running 3.20 with the latest general distribution firmware.