Luup Restarts almost every 2 hours - MCV update

Plugins & Plugin Development Program Logic (PLEG)
#1

Hi,

I’ve been getting Luup restarts every two hours. I logged a case with MCV support who’ve come back to me saying they think it’s either PLEG or the iPhone Locator causing it (although they don’t provide any information on why). As it’s a very regular time interval, my gut says more likely to be PLEG as it runs continuously, the iPhone Locator activity varies by polling map and it’s muted when people are at home so more variability.

They’re suggesting I uninstall the plugins and see if Luup settles down. Unfortunately this makes Vera about as useful as a chocolate teapot, so there’s no way on earth I’m uninstalling PLEG.

I’ve been using Rexbecketts log capture for Luup restarts and log snapshots, can anyone help identify the cause? (and if it turns out to not be PLEG I’ll go hassle amg0 in his board ;D)

Thanks,

BlueSmurf.

#2

With out logs it’s impossible to tell.

#3

[quote=“BlueSmurf, post:1, topic:189824”]Unfortunately this makes Vera about as useful as a chocolate teapot, so there’s no way on earth I’m uninstalling PLEG.
BlueSmurf.[/quote]

I have had similar discussions with support. If you can post the logs as well as a PLEG status report, we might be able to help…

#4

Thanks guys, log extracts from 5 most recent restarts.

I’ll post the Reports as soon as I can get access to Vera. MCV portal not redirecting me, but I can still connect via Homewave.

#5

Your getting an exit status I am not familiar with.
What type of Vera is this ?

#6

Vera3 running current release firmware.

Same POS as everyone else? :slight_smile:

#7

I am running UI5 on my Vera3.

#8

Ok, so mine is in the steaming POS category. ;D

Other than obscure exit code, any other pointers as to what’s happening? Will the reports from the PLEG’s be helpful?

Thanks,

BlueSmurf.

#9

Does not look like PLEG was active at the time of any of the reboots …
Since I do not recognize the exit code … and Vera has not published what the exit codes mean … I can’t tell what the problem is.
The exit code is not new … the only other reference I saw to this was in 2011 … and there was no resolution to the problem … but is had symptoms similar to a memory limitation.

#10

Got this from MCV in terms of what they say are relevant log entries.

Since there are LuaUPnP crashes and not reloads it?s very hard to tell what caused the crash also because the signal wasn?t caught by LuaUPnP.

From what I can see , these are some relevant information before the crashes :

06 11/22/15 7:59:17.932 Device_Variable::m_szValue_set device: 391 service: urn:rts-services-com:serviceId:ProgramLogicC variable: ObjectStatusMap was: {{name = ?cLuisa_Online?, state = true, seq = 1448150357.3032, oseq = 1448127243.6169},{name = ?tPing_Aidan?, state = false, seq = 1448074797.2537, oseq = 1448080877.169},{name = ?tPing_Antony?, state = true, seq = 1448130864.3616, oseq = 1448130844.2612},{name = ?tPing_Luisa?, state = true, seq = 1448150357.2991, oseq = 1448133260.3055},{name = ?tPing_Siobhan?, state = true, seq = 1448063928.488, oseq = 1448056575.158},{name = ?piPhone_AidanMute?, state = ?0?, seq = 1448080877.2919, oseq = 1448074797.3883},{name = ?piPhone_AntonyMute?, state = ?1?, seq = 1448130864.5488, oseq = 1448130844.8124},{name = ?piPhone_LuisaMute?, state = ?0?, seq = 1448133260.5273, oseq = 1448127243.6132},{name = ?cAntony_Online?, state = false, seq = 1448130864.3774, oseq = 1448130864.5552},{name = ?cAidan_Online?, state = false, seq = 1448074797.2736, oseq = 1448074797.3968},{name = ?cAntony_Offline?, state = false, seq = 1448130844.2826, oseq = 1448130844.8408},{name = ?tiPhone_AntonyPresent?, state = true, seq = 1448079278.9478, oseq = 1448076021.1037},{name = ?tiPhone_AidanPresent?, state = false, seq = 1447923665.2238, oseq = 1448081145.0673},{name = ?tiPhone_LuisaPresent?, state = true, seq = 1448104284.2038, oseq = 1448081009.5775},{name = ?cLuisa__Offline?, state = false, seq = 1448133260.3285, oseq = 1448133260.5398},{name = ?cAidan_Offline?, state = false, seq = 1448080877.1936, oseq = 1448080877.3066},{name = ?sTimer_GarageMain?, state = false, seq = 1448079476.7125, oseq = 1448080076.1005},{name = ?sTimer_GarageSingle?, state = false, seq = 1447924852.5044, oseq = 1447925452.1004},{name = ?tAuto_Lock_Enabled?, state = true, seq = 1447507510.1107, oseq = 0},{name = ?tGarage_Main_Open?, state = false, seq = 1448079476.5436, oseq = 1448079492.249},{name = ?tGarage_Single_Open?, state = false, seq = 1447924852.4054, oseq = 1447924917.183},{name = ?tFront_Door_Unlocked?, state = false, seq = 1448104153.3806, oseq = 1448104597.6435},{name = ?piPhone_AidanDist?, state = ?41%2E983?, seq = 1448150069.3695, oseq = 1448149157.6464},{name = ?piPhone_AidanPrevDist?, state = ?41%2E98?, seq = 1448150069.2694, oseq = 1448149157.5437},{name = ?piPhone_AidanSpeed?, state = ?0?, seq = 1448140069.0963, oseq = 1448139154.806},{name = ?piPhone_AntonyDist?, state = ?0%2E012?, seq = 1448130858.172, oseq = 1448130138.014},{name = ?piPhone_AntonyPrevDist?, state = ?0%2E097?, seq = 1448130858.0395, oseq = 1448130137.7066},{name = ?piPhone_AntonySpeed?, state = ?0?, seq = 1448080148.1968, oseq = 1448079817.2873},{name = ?piPhone_LuisaDist?, state = ?0%2E009?, seq = 1448150217.1893, oseq = 1448149962.0436},{name = ?piPhone_LuisaPrevDist?, state = ?0%2E005?, seq = 1448150217.0865, oseq = 1448149961.9249},{name = ?piPhone_LuisaSpeed?, state = ?0?, seq = 1448149195.8385, oseq = 1448148939.8268},{name = ?cGarage_Single_Open?, state = false, seq = 1447924852.4209, oseq = 1447924917.1977},{name = ?cGarage_Main_Open?, state = false, seq = 1448079476.5592, oseq = 1448079492.2744},{name = ?cFront_Door_Timeout?, state = true, seq = 1448104796.1278, oseq = 1448104153.4201},{name = ?cGarage_Single_Timeout?, state = true, seq = 1447925452.1223, oseq = 1447924852.434},{name = ?cGarage_Main_Timeout?, state = true, seq = 1448080076.125, oseq = 1448079257.1527},{name = ?tTilt_Main_Closed?, state = true, seq = 1448079492.3461, oseq = 1448079264.3542},{name = ?tTilt_Single_Closed?, state = true, seq = 1447924933.263, oseq = 1447924858.078},{name = ?cArriving_Luisa_Car?, state = false, seq = 1448104146.7098, oseq = 1448104153.4484},{name = ?cArriving_Aidan?, state = false, seq = 1447923357.9049, oseq = 1447923363.4887},{name = ?cArriving_Antony_Car_Near?, state = false, seq = 1448079278.7377, oseq = 1448079278.9783},{name = ?cArriving_Antony_Car_Far?, state = false, seq = 1448079265.2763, oseq = 1448079278.6601},{name = ?tNight?, state = false, seq = 1448105385.4464, oseq = 1448141728.1819},{name = ?sTimer_ExteriorLights?, state = false, seq = 1448104227.4958, oseq = 1448106027.1116},{name = ?sTimer_DoorLights?, state = false, seq = 0, oseq = 0},{name = ?cArriving_Lights?, state = false, seq = 1448022489.0059, oseq = 1448022500.2047},{name = ?tMotion_FrontDoor?, state = false, seq = 1448104589.1737, oseq = 1448104648.3387},{name = ?cExeriorLights_KeepOn?, state = false, seq = 1448104227.357, oseq = 1448104789.8898},{name = ?cExteriorLights_AutoOff?, state = true, seq = 1448106027.1825, oseq = 1448105385.5754},{name = ?tExteriorLights_On?, state = false, seq = 1448104227.2905, oseq = 1448104789.8196},{name = ?sTimer_GarageSafety?, state = false, seq = 0, oseq = 0},{name = ?cHouseMode_Away?, state = false, seq = 0, oseq = 1448088799.2038},{name = ?tHouseMode_Home?, state = true, seq = 1448088918.2267, oseq = 1448088903.1176},{name = ?tHouseMode_Away?, state = false, seq = 1448088903.2044, oseq = 1448088918.163},{name = ?cHouseMode_Home?, state = false, seq = 1448088903.2695, oseq = 1448088918.2266},{name = ?NOW?, state = true, seq = 1448150356.4222, oseq = 0},} now: {{name = ?cLuisa_Online?, state = false, seq = 1448150357.3032, oseq = 1448150357.742},{name = ?tPing_Aidan?, state = false, seq = 1448074797.2537, oseq = 1448080877.169},{name = ?tPing_Antony?, state = true, seq = 1448130864.3616, oseq = 1448130844.2612},{name = ?tPing_Luisa?, state = true, seq = 1448150357.2991, oseq = 1448133260.3055},{name = ?tPing_Siobhan?, state = true, seq = 1448063928.488, oseq = 1448056575.158},{name = ?piPhone_AidanMute?, state = ?0?, seq = 1448080877.2919, oseq = 1448074797.3883},{name = ?piPhone_AntonyMute?, state = ?1?, seq = 1448130864.5488, oseq = 1448130844.8124},{name = ?piPhone_LuisaMute?, state = ?1?, seq = 1448150357.738, oseq = 1448133260.5273},{name = ?cAntony_Online?, state = false, seq = 1448130864.3774, oseq = 1448130864.5552},{name = ?cAidan_Online?, state = false, seq = 1448074797.2736, oseq = 1448074797.3968},{name = ?cAntony_Offline?, state = false, seq = 1448130844.2826, oseq = 1448130844.8408},{name = ?tiPhone_AntonyPresent?, state = true, seq = 1448079278.9478, oseq = 1448076021.1037},{name = ?tiPhone_AidanPresent?, state = false, seq = 1447923665.2238, oseq = 1448081145.0673},{name = ?tiPhone_LuisaPresent?, state = true, seq = 1448104284.2038, oseq = 1448081009.5775},{name = ?cLuisa__Offline?, state = false, seq = 1448133260.3285, oseq = 1448133260.5398},{name = ?cAidan_Offline?, state = false, seq = 1448080877.1936, oseq = 1448080877.3066},{name = ?sTimer_GarageMain?, state = false, seq = 1448079476.7125, oseq = 1448080076.1005},{name = ?sTimer_GarageSingle?, state = false, seq = 1447924852.5044, oseq = 1447925452.1004},{name = ?tAuto_Lock_Enabled?, state = true, seq = 1447507510.1107, oseq = 0},{name = ?tGarage_Main_Open?, state = false, seq = 1448079476.5436, oseq = 1448079492.249},{name = ?tGarage_Single_Open?, state = false, seq = 1447924852.4054, oseq = 1447924917.183},{name = ?tFront_Door_Unlocked?, state = false, seq = 1448104153.3806, oseq = 1448104597.6435},{name = ?piPhone_AidanDist?, state = ?41%2E983?, seq = 1448150069.3695, oseq = 1448149157.6464},{name = ?piPhone_AidanPrevDist?, state = ?41%2E98?, seq = 1448150069.2694, oseq = 1448149157.5437},{name = ?piPhone_AidanSpeed?, state = ?0?, seq = 1448140069.0963, oseq = 1448139154.806},{name = ?piPhone_AntonyDist?, state = ?0%2E012?, seq = 1448130858.172, oseq = 1448130138.014},{name = ?piPhone_AntonyPrevDist?, state = ?0%2E097?, seq = 1448130858.0395, oseq = 1448130137.7066},{name = ?piPhone_AntonySpeed?, state = ?0?, seq = 1448080148.1968, oseq = 1448079817.2873},{name = ?piPhone_LuisaDist?, state = ?0%2E009?, seq = 1448150217.1893, oseq = 1448149962.0436},{name = ?piPhone_LuisaPrevDist?, state = ?0%2E005?, seq = 1448150217.0865, oseq = 1448149961.9249},{name = ?piPhone_LuisaSpeed?, state = ?0?, seq = 1448149195.8385, oseq = 1448148939.8268},{name = ?cGarage_Single_Open?, state = false, seq = 1447924852.4209, oseq = 1447924917.1977},{name = ?cGarage_Main_Open?, state = false, seq = 1448079476.5592, oseq = 1448079492.2744},{name = ?cFront_Door_Timeout?, state = true, seq = 1448104796.1278, oseq = 1448104153.4201},{name = ?cGarage_Single_Timeout?, state = true, seq = 1447925452.1223, oseq = 1447924852.434},{name = ?cGarage_Main_Timeout?, state = true, seq = 1448080076.125, oseq = 1448079257.1527},{name = ?tTilt_Main_Closed?, state = true, seq = 1448079492.3461, oseq = 1448079264.3542},{name = ?tTilt_Single_Closed?, state = true, seq = 1447924933.263, oseq = 1447924858.078},{name = ?cArriving_Luisa_Car?, state = false, seq = 1448104146.7098, oseq = 1448104153.4484},{name = ?cArriving_Aidan?, state = false, seq = 1447923357.9049, oseq = 1447923363.4887},{name = ?cArriving_Antony_Car_Near?, state = false, seq = 1448079278.7377, oseq = 1448079278.9783},{name = ?cArriving_Antony_Car_Far?, state = false, seq = 1448079265.2763, oseq = 1448079278.6601},{name = ?tNight?, state = false, seq = 1448105385.4464, oseq = 1448141728.1819},{name = ?sTimer_ExteriorLights?, state = false, seq = 1448104227.4958, oseq = 1448106027.1116},{name = ?sTimer_DoorLights?, state = false, seq = 0, oseq = 0},{name = ?cArriving_Lights?, state = false, seq = 1448022489.0059, oseq = 1448022500.2047},{name = ?tMotion_FrontDoor?, state = false, seq = 1448104589.1737, oseq = 1448104648.3387},{name = ?cExeriorLights_KeepOn?, state = false, seq = 1448104227.357, oseq = 1448104789.8898},{name = ?cExteriorLights_AutoOff?, state = true, seq = 1448106027.1825, oseq = 1448105385.5754},{name = ?tExteriorLights_On?, state = false, seq = 1448104227.2905, oseq = 1448104789.8196},{name = ?sTimer_GarageSafety?, state = false, seq = 0, oseq = 0},{name = ?cHouseMode_Away?, state = false, seq = 0, oseq = 1448088799.2038},{name = ?tHouseMode_Home?, state = true, seq = 1448088918.2267, oseq = 1448088903.1176},{name = ?tHouseMode_Away?, state = false, seq = 1448088903.2044, oseq = 1448088918.163},{name = ?cHouseMode_Home?, state = false, seq = 1448088903.2695, oseq = 1448088918.2266},{name = ?NOW?, state = true, seq = 1448150356.4222, oseq = 0},} #hooks: 0 upnp: 0 skip: 0 v:0?133a448/NONE duplicate:0 <0?2ab12000>
10 11/22/15 7:59:17.933 UserData::m_iDataVersion_Variables_incr ObjectStatusMap user data 143580011 variables 143585832 <0?2ab12000>
10 11/22/15 7:59:17.944 UserData::DataIsDirty UpdateStateList was 1 incr 0 user data 143580011 variables 143585832 <0?2ab12000>
06 11/22/15 7:59:17.967 Device_Variable::m_szValue_set device: 249 service: urn:upnp-org:serviceId:IPhoneLocator1 variable: IconCode was: 100 now: 50 #hooks: 0 upnp: 0 skip: 0 v:(nil)/NONE duplicate:0 <0?2ab12000>

You can try to create a full backup of your configuration (first create a backup of the z-wave network) and then remove Iphone locator , wait for 1 day and see if you?ll still encounter issues. After this you can also try to remove PLEG. After that you can restore that backup (with ?Restore z-wave network? checked).

Richard - I’m having some specific issues with the “Arriving” conditions going off unexpectedly, even though it looks like the logic is correct - sometimes they “coincide” with the Luup restarts. Perhaps it’s that (and how it interacts with the iPhone locator) is where to start looking?

#11

Updating so that future Luup crash searchers may have a glimmer of hope (or know to give up).

Still working with Vera Support on this. I can’t backup my Z-wave network at the moment due to some other issue, so couldn’t try uninstalling PLEG/iPhone locator if I wanted to.

One of the support guys noticed that port 3480 was being kept fairly busy by a particular IP address on my network and he suspected it was the cause. Turned out to be my iPad which runs iRule app, that controls HT gear and lighting via Vera. So turned it off for a day at his request.

Lo and behold - Luup still crashed every two hours. :frowning:

Back to the drawing board, haven’t had anything back from Vera support on this in a week now. In contrast Andrei from MIOS was on and fixed the issues with my Hue Plugin like a tech support ninja as if he were maintaining a state of cat like readiness.