Login authentication servers having issues?

My Vera keeps telling me my login session has expired, even when I’m not actually logged in, just going direct. I’ve just had a box of new goodies arrive and wanted to pair them, even when I’m not logged in I get a session expired issue telling me I need to log out! At which point it miraculously seems to think I’m logged in!

Extremely annoying, I’ve had my vera only a few weeks an these little software annoyances appear to be very common. It’s usually just little irritations such as the swirling timer whenever you want to do something but as a whole, adding devices and general setup is a bit of a pain in the backside! Once it’s running and you’re ignoring it it’s fine, it’s just the UI and setup side of things taht is a little annoying.

I also get “Session expired” when trying to log in locally. I cannot log in at all from https://home.getvera.com/dashboard/
The apps won’t work either. Thought that this was something wrong with my Vera, but maybe it isn’t?

I also get a lot of “Movement was detected”, but can’t turn it off…

[quote=“CelticWebs, post:1, topic:192056”]My Vera keeps telling me my login session has expired, even when I’m not actually logged in, just going direct. I’ve just had a box of new goodies arrive and wanted to pair them, even when I’m not logged in I get a session expired issue telling me I need to log out! At which point it miraculously seems to think I’m logged in!

Extremely annoying, I’ve had my vera only a few weeks an these little software annoyances appear to be very common. It’s usually just little irritations such as the swirling timer whenever you want to do something but as a whole, adding devices and general setup is a bit of a pain in the backside! Once it’s running and you’re ignoring it it’s fine, it’s just the UI and setup side of things taht is a little annoying.[/quote]

Hi

Suspect that this is a planned outage by MCV.

See: http://status.getvera.com/

for platform status updates.

Z

Ah right, I sort of assumed we’d get notifications of planned outages.

They could do with a popup for this sort of thing in the Vera UI so that users are notified and have to acknowledge they’re read it. probably save a lot of support tickets and posts.

Didn’t know about it, hope they don’t take much longer, it’s driving me insane kicking me out all the time when I’m not even logged in to start with!

Thanks for the reply!

[quote=“CelticWebs, post:4, topic:192056”]Ah right, I sort of assumed we’d get notifications of planned outages.

They could do with a popup for this sort of thing in the Vera UI so that users are notified and have to acknowledge they’re read it.[/quote]Making Vera even more cloud dependent and further impeding functionality and operation when the servers or internet are not available.

No thanks. It would be far better, in my opinion, if they made a greater effort to decouple from the internet servers so that there is not interference when servers are down or internet access is unavailable.

Agreed, I bought Vera because it was a decent price and was apparently not internet dependant. All it needs is some kind of Internet p2p dns service to access your device remotely.

The fact that an Internet problem has today stopped me from using my device is a great disappointment.

Like I said, a big reason why I went for Vera was that it didn’t depend on the Internet. This is partly true but the problem is that if it’s connected to the net and Vera’s servers have issues, the local device becomes unusable unless you disconnect the Internet link. That needs sorting! Functionality should be local and net purely for remote access.

[quote=“CelticWebs, post:6, topic:192056”]Agreed, I bought Vera because it was a decent price and was apparently not internet dependant. All it needs is some kind of Internet p2p dns service to access your device remotely.

The fact that an Internet problem has today stopped me from using my device is a great disappointment.

Like I said, a big reason why I went for Vera was that it didn’t depend on the Internet. This is partly true but the problem is that if it’s connected to the net and Vera’s servers have issues, the local device becomes unusable unless you disconnect the Internet link. That needs sorting! Functionality should be local and net purely for remote access.[/quote]

while i don’t care for at all any type of could based situation, you can vpn back to home and access the device.
but the fact that they’ve tied the login/account tab and all it’s sub options to being logged in which is cloud based is IMO a crap decision for us.
we should be able to log in to our OWN devices and have 100% functionality at any time, not dependent on their servers or updates or any of that.