I’m having quite a few problems with rf9540 and rf9501 cooper products.
LED light just stops working, but dimmer/switch is still functional.
OR
LED light stops working AND dimmer/switch is no longer functional.
If I go to the breaker and switch it off and on, the LED and functionality works again. Then randomly, it will happen again. And it’s not the exact same switch/dimmer this is happening to. Very random.
Anybody else experience similar issues? I am NOT HAPPY at all with this. WAF is going down. And this is big bucks since I essentially changed out over 60 switches/dimmers/accessories.
Is this happening to all of your switches? I have all sorts of Cooper products (maybe about 40 switches, dimmers and on/off, with and w/o neutrals) and I have only two switches that aren’t working like the others. These two are in the same 3 gang unit and make each other behave oddly. Other than that, all of my switches work the same. I would say if you have odd ones like that, then its probably defective and needs to be exchanged. My two odd ones are working ok, and I’m outside of my return window (I didn’t install them right away), so I’m stuck with them.
Not all of the switches but a LOT of them. Probably around 40-50% of them. But it’s very random which ones lose the LED light and when.
I’m lost as to why. Not sure if it’s a wiring issue or if it’s that vera is polling to much and locking it up or if the nightly vera healing is locking it up e.t.c.
If it was me, I’d try swapping the defective ones out with ones you know work and see what happens. I want to say it would be odd that so many aren’t working, but I guess its possible.
Yeah, I concur with the last poster. I have 30 of them installed and not one had a problem. Compare that to 35% of the aeotec smart switches that were bad (either from the factory or from a day of use).
Well…after more than a full week without doing the nightly “heal”, I am having ZERO issues as before. All LED lights on the switches/dimmers are working without issue. So it seems in my application and network, the nightly heal was somehow “locking up” the electronics in the switches/dimmers. As an FYI, my network has over 75 physical devices (switches, dimmers, plug-in receptacles, receptacles) spread over 3 floors.
Now on to my next problem to solve…cooper dimmer slaves not syncing up if the master dimmer is turned on/off via vera. If master is turned on/off physically, sync works. Looks like this is also a very common issue with Coopers, even if you do everything right (associate master with slave and slave with master in the advanced tab).
[quote=“labfm5, post:6, topic:183137”]Well…after more than a full week without doing the nightly “heal”, I am having ZERO issues as before. All LED lights on the switches/dimmers are working without issue. So it seems in my application and network, the nightly heal was somehow “locking up” the electronics in the switches/dimmers. As an FYI, my network has over 75 physical devices (switches, dimmers, plug-in receptacles, receptacles) spread over 3 floors.
Now on to my next problem to solve…cooper dimmer slaves not syncing up if the master dimmer is turned on/off via vera. If master is turned on/off physically, sync works. Looks like this is also a very common issue with Coopers, even if you do everything right (associate master with slave and slave with master in the advanced tab).[/quote]
Thats great that you got everything working. That might leave some hope for me for the couple of my switches with odd behavior. I have the other sync problem as well. In real use I haven’t had a problem as I never actually look at the switch when I turn it on, but I can see it being a problem if you do before pressing.
I’ve seen the “LED light just stops working, but dimmer/switch is still functional” issue on 2 of my 3 Cooper switches. It has happened once on each in 6 months. As the OP said, resetting breaker fixes it. Not too worried as it has happened only once per switch.
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