Just bought two of these locks - getting same error for both
ERROR: Unable to get any information on node…
I am able to add them- Vera says its exchanging keys then states pairing successful. When I try to unlock Vera says getting device name and the comes up with the above error.
Tried unpairing and re-adding both locks with no luck.
I am running a Vera edge with latest firmware any ideas?
I am getting the same error. I have 3 of these locks. 1 added and working correctly, and the other 2 are giving me the above error. I tried adding them within 1 foot of the controller - same issue. Any help??
HI, was anyone able to resolve this issue? I am trying to add a 888 model as well and getting this same error. I have a Weiser Smartcode 10 (similar product to the Kwikset) that installed and functions no problem.
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